Toshiba satellite has a black screen
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johnashley12
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Sunday October 13, 2013
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October 13, 2013
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Oct 13, 2013 at 05:33 PM
nomibucha Posts 4 Registration date Wednesday October 23, 2013 Status Member Last seen September 2, 2016 - Oct 23, 2013 at 06:17 AM
nomibucha Posts 4 Registration date Wednesday October 23, 2013 Status Member Last seen September 2, 2016 - Oct 23, 2013 at 06:17 AM
Hey guys!
My problem is my laptop randomly turned off and came up with a blue screen saying that it found a problem and was restarting to try fix it.
But it is stuck in a loop of restarting then sitting on a blank screen for ages.
I have tried pressing and holding the 0 button when turning the laptop on and it comes up with an option to reboot the system. However if i click yes it just goes back to this blank screen.
I can't find another way of rebooting and my laptop is only 2 months old please help
My problem is my laptop randomly turned off and came up with a blue screen saying that it found a problem and was restarting to try fix it.
But it is stuck in a loop of restarting then sitting on a blank screen for ages.
I have tried pressing and holding the 0 button when turning the laptop on and it comes up with an option to reboot the system. However if i click yes it just goes back to this blank screen.
I can't find another way of rebooting and my laptop is only 2 months old please help
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2 responses
carminabigue
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Tuesday March 19, 2013
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Oct 23, 2013 at 01:16 AM
Oct 23, 2013 at 01:16 AM
Booted up the computer and pressed and held down F12 (boot)
Inserted the Toshiba recovery disc (there should be a disc one and two).
Selected CD/DVD from boot menu
Went to Toshiba recovery wizard
I then went to the second option (format/delete everything off of hard drive)
Restarted the computer
Re-loaded the disc
Selected Toshiba recovery wizard
Selected the first option
The wizard began and all I had to do was wait until it told me to insert disc two and it did it's job from there.
I hope this help
Inserted the Toshiba recovery disc (there should be a disc one and two).
Selected CD/DVD from boot menu
Went to Toshiba recovery wizard
I then went to the second option (format/delete everything off of hard drive)
Restarted the computer
Re-loaded the disc
Selected Toshiba recovery wizard
Selected the first option
The wizard began and all I had to do was wait until it told me to insert disc two and it did it's job from there.
I hope this help
nomibucha
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4
Registration date
Wednesday October 23, 2013
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September 2, 2016
Oct 23, 2013 at 06:17 AM
Oct 23, 2013 at 06:17 AM
this is very informative sharing
