Windows script error

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mispi Posts 1 Registration date Sunday November 24, 2013 Status Member Last seen November 24, 2013 - Nov 24, 2013 at 10:13 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 24, 2013 at 04:26 PM
greetings to all,

my computer boots well but immediately after the boot, a pop up window appears indicating that script "c:\kernel\root3r" can not be found.

what can be done to repair this?
how dangerous is it?
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1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Nov 24, 2013 at 04:26 PM
Hello,

Looks like we may have a virus here.

To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a log.

1. Open this link and download ZHPDiag2 :

https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html

(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message.)

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

(For Vista and Win 7 users, click right to ensure you execute with admin right)

The tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix after log analysis).

4. Double click on the short cut ZHPDiag on your Destktop.

5. If you need to change the language, click on the little house, (bottom right) and change to English

6. Click on the "Configure" button.

7. Click on the Magnifying glass with the + sign.

8. Click on "Search"

Wait for the tool to finished (maybe a long time)

9. Close ZHPDiag.

10. To transmit the report, click on this link :

https://authentification.site

9. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).

10. Select the file ZHPDiag.txt.

11. Click on "upload »

12. Copy the URL and post it here.

Best regards

Ambucias
Moderator /Security Contributor
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