Error 1311

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Agungkur Posts 3 Registration date Saturday December 14, 2013 Status Member Last seen December 14, 2013 - Dec 14, 2013 at 06:17 AM
nisva Posts 233 Registration date Friday December 13, 2013 Status Member Last seen October 22, 2014 - Dec 14, 2013 at 11:16 AM
Hi....
I just download Xcelcius 2008, but appear error 1311 when I trying to install it.
Thanks,
Agung

4 responses

nisva Posts 233 Registration date Friday December 13, 2013 Status Member Last seen October 22, 2014
Dec 14, 2013 at 06:21 AM
Is the download a zip file? If so, try uncompressing the zip file first, then run the setup.exe

Running the setup.exe without uncompressing the zip may lead to install failures.
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Agungkur Posts 3 Registration date Saturday December 14, 2013 Status Member Last seen December 14, 2013
Dec 14, 2013 at 06:46 AM
Hi Nisva,
Thanks for your assistant.
Now the problem is "the keycode you entered not valid". keycode is C7519-99MES89-000KP6R-JASU.
Thanks,
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nisva Posts 233 Registration date Friday December 13, 2013 Status Member Last seen October 22, 2014
Dec 14, 2013 at 11:09 AM
Did you buy the key code or did you use a used one check your product key and check if you entered your key code correctly which is the product key.
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nisva Posts 233 Registration date Friday December 13, 2013 Status Member Last seen October 22, 2014
Dec 14, 2013 at 11:16 AM
Ok i think this should solve your problem run the software install in administrator to do that please right click the application and select run as administrator and then retry your key code it should work.
But if you already installed it go to your application and select run as administrator and then enter your key code in the application where it asks you to enter this should work.

Note:
Run the application/installation as a administrator by right clicking it and run as administrator.
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