Error 1311

Closed
Agungkur Posts 3 Registration date Saturday 14 December 2013 Status Member Last seen 14 December 2013 - 14 Dec 2013 à 06:17
nisva Posts 233 Registration date Friday 13 December 2013 Status Member Last seen 22 October 2014 - 14 Dec 2013 à 11:16
Hi....
I just download Xcelcius 2008, but appear error 1311 when I trying to install it.
Thanks,
Agung

4 responses

nisva Posts 233 Registration date Friday 13 December 2013 Status Member Last seen 22 October 2014
14 Dec 2013 à 06:21
Is the download a zip file? If so, try uncompressing the zip file first, then run the setup.exe

Running the setup.exe without uncompressing the zip may lead to install failures.
Agungkur Posts 3 Registration date Saturday 14 December 2013 Status Member Last seen 14 December 2013
14 Dec 2013 à 06:46
Hi Nisva,
Thanks for your assistant.
Now the problem is "the keycode you entered not valid". keycode is C7519-99MES89-000KP6R-JASU.
Thanks,
nisva Posts 233 Registration date Friday 13 December 2013 Status Member Last seen 22 October 2014
14 Dec 2013 à 11:09
Did you buy the key code or did you use a used one check your product key and check if you entered your key code correctly which is the product key.
nisva Posts 233 Registration date Friday 13 December 2013 Status Member Last seen 22 October 2014
14 Dec 2013 à 11:16
Ok i think this should solve your problem run the software install in administrator to do that please right click the application and select run as administrator and then retry your key code it should work.
But if you already installed it go to your application and select run as administrator and then enter your key code in the application where it asks you to enter this should work.

Note:
Run the application/installation as a administrator by right clicking it and run as administrator.