Unable to open my facebook account
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ketanrock007
Posts
1
Registration date
Saturday December 14, 2013
Status
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Last seen
December 14, 2013
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Dec 14, 2013 at 11:58 AM
nisva Posts 233 Registration date Friday December 13, 2013 Status Member Last seen October 22, 2014 - Dec 14, 2013 at 12:01 PM
nisva Posts 233 Registration date Friday December 13, 2013 Status Member Last seen October 22, 2014 - Dec 14, 2013 at 12:01 PM
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3 responses
nisva
Posts
233
Registration date
Friday December 13, 2013
Status
Member
Last seen
October 22, 2014
Dec 14, 2013 at 12:00 PM
Dec 14, 2013 at 12:00 PM
If you see an empty, white screen when you log into Facebook, try refreshing your page. If the screen is still blank, please make sure that javascript is enabled on your browser:
Chrome
https://support.google.com/chrome/answer/114662?hl=en&topic=14666&ctx=topic
Firefox
https://support.mozilla.org/en-US/kb/javascript-settings-for-interactive-web-pages?redirectlocale=en-US&redirectslug=JavaScript
Internet Explorer
https://support.microsoft.com/en-us/help/3135465/how-to-enable-javascript-in-windows
Safari
http://www.apple.com/support/?path=Safari%252F5.0%252Fen%252F9279.html
Chrome
https://support.google.com/chrome/answer/114662?hl=en&topic=14666&ctx=topic
Firefox
https://support.mozilla.org/en-US/kb/javascript-settings-for-interactive-web-pages?redirectlocale=en-US&redirectslug=JavaScript
Internet Explorer
https://support.microsoft.com/en-us/help/3135465/how-to-enable-javascript-in-windows
Safari
http://www.apple.com/support/?path=Safari%252F5.0%252Fen%252F9279.html
nisva
Posts
233
Registration date
Friday December 13, 2013
Status
Member
Last seen
October 22, 2014
Dec 14, 2013 at 12:00 PM
Dec 14, 2013 at 12:00 PM
If facebook.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress.
Try these :
Browser Related Problems
Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)
Try alternative urls such as fb.com
Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :
Firefox:
https://www.isitdownrightnow.com/how-to/clear-firefox-cache.html
Chrome:
https://www.isitdownrightnow.com/how-to/clear-chrome-cache.html
Explorer:
https://www.isitdownrightnow.com/how-to/clear-internet-explorer-cache.html
Fix DNS Problems
A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.
Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :
Windows:
https://www.isitdownrightnow.com/how-to/flush-dns-cache-in-windows.html
Linux:
https://www.isitdownrightnow.com/how-to/flush-dns-cache-in-linux.html
Mac os:
https://www.isitdownrightnow.com/how-to/flush-dns-cache-in-mac.html
If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.
Check our help page for step-by-step instructions on how to change your DNS.
https://www.isitdownrightnow.com/how-to/setup-opendns-or-google-dns.html
Try these :
Browser Related Problems
Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)
Try alternative urls such as fb.com
Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :
Firefox:
https://www.isitdownrightnow.com/how-to/clear-firefox-cache.html
Chrome:
https://www.isitdownrightnow.com/how-to/clear-chrome-cache.html
Explorer:
https://www.isitdownrightnow.com/how-to/clear-internet-explorer-cache.html
Fix DNS Problems
A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.
Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :
Windows:
https://www.isitdownrightnow.com/how-to/flush-dns-cache-in-windows.html
Linux:
https://www.isitdownrightnow.com/how-to/flush-dns-cache-in-linux.html
Mac os:
https://www.isitdownrightnow.com/how-to/flush-dns-cache-in-mac.html
If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.
Check our help page for step-by-step instructions on how to change your DNS.
https://www.isitdownrightnow.com/how-to/setup-opendns-or-google-dns.html
nisva
Posts
233
Registration date
Friday December 13, 2013
Status
Member
Last seen
October 22, 2014
Dec 14, 2013 at 12:01 PM
Dec 14, 2013 at 12:01 PM
Here is where you report the problem : https://www.facebook.com/help/contact/186972874739897
