Browsers not working
Closed
guybales
Posts
2
Registration date
Wednesday December 18, 2013
Status
Member
Last seen
December 18, 2013
-
Dec 18, 2013 at 02:54 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Dec 18, 2013 at 08:51 PM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Dec 18, 2013 at 08:51 PM
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2 responses
jack4rall
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020
Dec 18, 2013 at 03:36 PM
Dec 18, 2013 at 03:36 PM
Hello,
Try this 1
Temporary disable your Windows Firewall \ Antivirus and check if you are able
to browse Internet.
Good Luck
Try this 1
Temporary disable your Windows Firewall \ Antivirus and check if you are able
to browse Internet.
Good Luck
guybales
Posts
2
Registration date
Wednesday December 18, 2013
Status
Member
Last seen
December 18, 2013
Dec 18, 2013 at 04:04 PM
Dec 18, 2013 at 04:04 PM
Well, I turned off windows firewall, and my anti virus with no results. I have ran Malwarebites as well as TDSSkiller with no change. I am still able to ping and trace route to sites, but browsers still don't work.
jack4rall
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020
Dec 18, 2013 at 08:51 PM
Dec 18, 2013 at 08:51 PM
Hello,
Try this 1
1) Click on Start --> In search bar, type cmd. Run --> Type cmd .
When the command prompt option appears in the search list, right-click on it
and select the option "Run as administrator". "Command Prompt" will be opened.
Now enter the below command.
netsh int ip reset resetlog.txt
Press "Enter".
2) If the problem still exists then ping www.google.com in the command prompt. Note down its IP.
Open browser and type the Google IP and press Enter. Let me know if you are able to open the Google webpage using its IP.
Good Luck
Try this 1
1) Click on Start --> In search bar, type cmd. Run --> Type cmd .
When the command prompt option appears in the search list, right-click on it
and select the option "Run as administrator". "Command Prompt" will be opened.
Now enter the below command.
netsh int ip reset resetlog.txt
Press "Enter".
2) If the problem still exists then ping www.google.com in the command prompt. Note down its IP.
Open browser and type the Google IP and press Enter. Let me know if you are able to open the Google webpage using its IP.
Good Luck
