WD passport (hard drive)

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jeromemulinge Posts 2 Registration date Sunday February 23, 2014 Status Member Last seen February 23, 2014 - Feb 23, 2014 at 02:34 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Feb 23, 2014 at 02:57 PM
hi my wd passport is stressing my life i.. when i connect it to my windows 8 p.c the light comes on and the "connection sensed sound" is produced by the computer it shows usb device connected .... but when i go to the file launcher/explorer under my computer i don't see the hard drive icon so i cant access it at all and when i open control panel i see the hard drive but cant access please sm1 help me...pleases
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Feb 23, 2014 at 02:57 PM
An external USB connected hard drive has two main components:
1. A mass storage USB controller
2. A standard desktop or laptop hard drive

I suspect you have a failure of the hard drive itself. Unless the external drive works with other computer it probably will need replacement. Often you can pry open the case and simply replace the drive itself.

Good Luck
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