Black screen

Closed
Neha - 14 Apr 2014 à 03:21
jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020 - 14 Apr 2014 à 08:46
Hello,
my laptop is compac.when switched on it displys only cursor and black screen.plz help me.
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1 response

jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020
14 Apr 2014 à 03:23
Hello,

Try this 1

Unplug the power cord --> Remove the battery --> Hold the power button for

60 seconds --> Connect the power supply then try to switch ON the laptop and

later put the battery back into the laptop.

Good Luck
its not working.plz tell another solution.my laptop doesn't have battery backup.ctr,alt,del worked.
jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020
14 Apr 2014 à 08:46
Hello,
Try this 1
1) When you switch ON your computer, start tapping the "F8" key to get "Windows Advanced Options"( if boot menu appears, press "Esc" key and keep tapping the F8 key)
Select the option "Last known Good Configuration"
2) If the problem still exists then follow Step 1 and this time select "Safe Mode with Networking"
Let me know if you are able to boot into "Safe Mode with Networking".
Good Luck