Dell studio laptop won't go past startup screen
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Radsmummy
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Thursday May 8, 2014
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May 8, 2014
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May 8, 2014 at 09:51 PM
Blocked Profile - May 9, 2014 at 08:30 PM
Blocked Profile - May 9, 2014 at 08:30 PM
I have a 5 year old dell studio laptop. It shut down incorrectly and when I went to restart it, I goes from the dell screen to the widows screen. The green bar starts at the bottom and then the screen goes blank. A startup repair begins and then blank again
By pressing f8 I was able to start in safe mode. I restarted with no luck. I don't want to lose my important data.
How can I get my computer to restore ?
I tried to have it go back to last time it was working normal from a back up, but it don't work.
Help!!!
By pressing f8 I was able to start in safe mode. I restarted with no luck. I don't want to lose my important data.
How can I get my computer to restore ?
I tried to have it go back to last time it was working normal from a back up, but it don't work.
Help!!!
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1 response
So you're able to boot into Windows in Safe Mode?
I run start by booting up in clean boot.
try this:
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
I run start by booting up in clean boot.
try this:
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
