Cross(red) on volume icon Closed

Question

hi guys,
so I have a HP laptop... windows 8.1  and  yesterday a red color cross came on my volume icon.

 I have tried the following :
1) went to services and tried to see if the audio was on automatic and running... YES it is
2) went into device manager, clicked on sound -  and tried updating drivers and ALL upto date
3) tried the ''add legacy hardware'' but it did not work out
4) DOWNLOADED  SOFTWARE from the the website it self and still no luck. 
5) even tried a restore point to a few days ago and nothing worked
6) even tried the scan for hardware changes and nothing worked.

Please help guys

thanks

Ambucias · Answer

Hello,

Bizarre!  I'm not familiar with Win 8.1

In other circumstances, reinstalling the driver would have been my first advice.

My second would be to delete the sound card and reboot for Windows to detect as new hardware.

My third, since it's probably a relatively new machine is to contact HP.

Good luck.

kingofkings27 · Answer

Hi,
I actually ugraded from windows 7 to windows 8.1.... here is thing... it was working pefectly on windows 7 and then itself it stopped working... I tried everything as i mentioned above... frustrated i tried upgrading to 8.1...

still same thing

kingofkings27 · Answer

your silence indicates to me your not that good in solving problems. if you wanted to help you would have given me a solution and not ignore me.

Cross(red) on volume icon

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