I plugged my Western Digital external hard drive into my Playstation 3 and my Xbox 360 so I could stream my movies off of it. I went to plug it back into my computer, and now my computer no longer reads it :
Volume information for this disk cannot be found
Is there something I can do, some settings I can tweak somewhere where I can now use my external again on my computer. It still works with my 360 and PS3, just not my computer. I have about 17 GB worth of data on it ranging from pictures, movies and music and I really don't want to format my hard drive. If theres anything I can do to fix this PLEASE let me know. I'm on Windows Vista if you need that information.
I had the same problem like many as you, Maxtor 3200 looked like it crashed, it wouldn't show up in My Computer anymore and it would freeze up any pc (tried 3 different ones) as soon as it got plugged in. Tried everything mentioned on this forum like changing drive letters and disabling in device manager, but nothing seemed to work.
Luckily I saw that my data wasn't lost, because when I plugged the external hard drive in a Macbook Pro, it showed up right away! And I could acces all the files and copy them without any problems!
But then I came across another forum with my solution but it was in Dutch.
What they say is let the drive be checked and repaired by chkdsk:
Go to START
Go to RUN
(command-prompt opens up)
chkdsk #: /R
(where you should put drive letter in place of #)
Then it will start checking your drive, be patient here because it can take a long long time for this to finish. Also it looked to me in the beginning of the scan nothing was going on, but after a minute or 2 it sayed THE DRIVE FORMAT IS NTFS...or something like that and from then it starts scanning for a long time. Took me about 4 hours to check the total drive! But in the end it worked again properly!!
Hope this works for more of you with the same problem as me. BTW dont know how this works when you have no clue what the drive letter is, I was lucky to see this still in my disk manager.
I had the very same problem like many of you: Windows XP (sp3) detected my external USB Storage drive (WD My Book) as "WD" but wouldn't show the drive letter and volume on device manager. I had tried many ways for many hours but no use (messing with MBR Fix, Diskpart, changing usb cable, running WD Dianogstic and WD Fat32 Formatter, and tried most of the suggestions on the matter, etc..).
To make it short, try this and try your luck.
Go to Device Manager > Disk drives > and right click to "DISABLE" the problem drive. Unplug the power cord attached to the the problem usb drive, wait 30 seconds (just to be safe), then reconnect the the power cord, and wait for a few seconds. That was how my problem solved. Hope this help. Good luck.
Ok guys, I have the same problem with these symptomes:
-I tried to connect my external WD HDD to my desktop AFTER I switched off MANUALLY the drive while connected to my laptop.
-When I connected to my desktop I heard the sound that plays when a USB hardware is connected but when I went to CMD my drive wasn't listed there, so I tried to shut it off and reboot it. Didn't worked.
-Neither a PC reboot wont work or a an attempt to change drive name ( at least in my case )
->Go to My Computer->Device Manager ( while the external HDD is TURNED OFF)
->Turn on the the drive(now two things will appear, your drive listed in Disk Drives and the USB drive for your HDD)
->All you have to do now is to remove the drive for USB Mass storage device and reboot your drive.
->Windows will reinstall the drive and it will work fine for you.
If it wasn't for this site I would never got the idea for fixing this, so thank you very much for your ideas and helping spirit.
I was able to fix this problem successfully! :D
Here are the simple steps:
1) Go to My Computer
2) Right Click > Properties
3) Click the tab called "Hardware"
4) Click Device Manager
5) Locate your External Hard Drive. a.k.a (USB Mass Storage Device)
6) It should have a red X. Click the drive.
7) Enable it
I actually had the EXACT same problem. It is really annoying. You want to play videos on your XBOX but then you also want to be able to USE your hard disk after you do this. I'm not really sure what the deal was but it took a bit of messing around to fix the problem. First off, I went into my device manager and deleted the USB mass storage device and the USB controllers for the front buses, then restarted. This sadly still didn't work. So I when I searched more I found many people saying it could be a lack of power problem. I wasn't really in the mood to do a full power supply change so I thought that was stupid. Anyways after messing around I finally decided to make sure nothing else using power was connected to the front USB port and BINGO my WD passport drive was working. I guess it was a power issue after all. Now whenever I have both the printer and the USB drive plugged in the USB drive always messes up. Unless the USB drive was plugged in first. Its all very stupid. I guess the moral of the story is, that you don't want to have two power consuming devices plugged into the front ports. If you are using back ports I really don't know. But I hope that helped anyways.
I also think you have a MBR (master boot record) problem - there is a fix - but there is also some danger. Before you try to fix the MBR - have you tried to use the external drive on another computer?
Google MbrFix - download the program - burn it to a CD - boot from the CD (you might need to change the boot order in the BIOS to boot from the CD). I have never used this program and don't know the syntax for the command line interface. You will need to read the instructions.
fix the MBR on drive 2 your E drive (((( NOT on drive 0 which is your C drive))))
I found this board while desperately searching for a fix for my Ext. HD.
My sister unplugged it today while it was writing, and now it won't recognize properly. It used to designate itself properly as the F:\ as soon as it hooked up. Since the unplug, it calls itself a USB Mass Storage Device in Device Manager, can't be recognized in Disk Management (so I can't designate a letter drive [f:\ etc.]), doesn't show up in My Computer, and doesn't need a driver as it says its driver is up-to-date (I have reinstalled the driver anyway, to no avail).
I've tried it with my laptop (which the HD was pulled out of) and my PC; the above results happen with both. I've tried razac's suggestion, and uninstalled the Mass Storage Device in Device Manager, but when I reboot the drive, it reinstalls itself as Mass Storage Device, not as it did as F:\.
When I first purchased it, it ran just perfect out of the box, no additional drivers needed. It did have start-up files on it, but obviously I can't get to those. I've got a few other Ext. HDs and they still boot up and run perfectly. The USB ports aren't the problem, either. I've run iPods, other HDs, and a mouse through all the ports.
The drive is a Comstar 1TB External HD. I'm running Windows XP on both computers. I've got over 200GBs on it, and as I run most of my applications off it, I'm really high n' dry.
Any help would be so appreciated. I'm desperate. If someone is so kind as to help and needs more info, please let me know.
try changing the security permissions - I had this problem and it only occured after I messed with my network - if you have messed with any shares or networks it could be that you have accidently locked yourself out of the harddrives