Pen-drive always says not recognised

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earlson Posts 2 Registration date Monday June 9, 2014 Status Member Last seen June 10, 2014 - Jun 9, 2014 at 06:38 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 10, 2014 at 06:17 AM
My pen-drive does not open but always says not recognised. This started happening a few weeks ago. I have some important files relevant to the school and I don't qwant to lose them. Can you help me please.
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3 responses

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Jun 9, 2014 at 03:53 PM
Have you tried multiple computers?

If you get the same problem with all computers then my best guess is that the flash drive has failed and there is no way to access the data.
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earlson Posts 2 Registration date Monday June 9, 2014 Status Member Last seen June 10, 2014
Jun 10, 2014 at 05:58 AM
If so what shall I do? I also have another pendrive which does not read although it lights up. Have you any solution to this please?
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Jun 10, 2014 at 06:17 AM
After plugging in the device. Go to device manager (In run type "devmgmt.msc") In Device manager go to "Universal serial bus controllers" It should list the storage devices that you have connected to your PC. Right click and then click "Uninstall. Remove the USB drive and restart your system.
Try connecting the device again, i think this should solve the problem.
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