Pen-drive always says not recognised

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earlson Posts 2 Registration date Monday 9 June 2014 Status Member Last seen 10 June 2014 - 9 Jun 2014 à 06:38
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 10 Jun 2014 à 06:17
My pen-drive does not open but always says not recognised. This started happening a few weeks ago. I have some important files relevant to the school and I don't qwant to lose them. Can you help me please.
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3 responses

xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
9 Jun 2014 à 15:53
Have you tried multiple computers?

If you get the same problem with all computers then my best guess is that the flash drive has failed and there is no way to access the data.
earlson Posts 2 Registration date Monday 9 June 2014 Status Member Last seen 10 June 2014
10 Jun 2014 à 05:58
If so what shall I do? I also have another pendrive which does not read although it lights up. Have you any solution to this please?
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
10 Jun 2014 à 06:17
After plugging in the device. Go to device manager (In run type "devmgmt.msc") In Device manager go to "Universal serial bus controllers" It should list the storage devices that you have connected to your PC. Right click and then click "Uninstall. Remove the USB drive and restart your system.
Try connecting the device again, i think this should solve the problem.