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Windows Update Help

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helpmeasapplz Posts 5 Registration date Sunday July 13, 2014 Status Member Last seen July 13, 2014 - Jul 13, 2014 at 07:14 PM
helpmeasapplz Posts 5 Registration date Sunday July 13, 2014 Status Member Last seen July 13, 2014 - Jul 13, 2014 at 10:33 PM
I keep getting "Windows encountered a problem installing the driver software for your device" . My Windows update won't load. it freezes every time i tried to go on it. plz help.
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2 responses

Answer 1 / 2
Blocked Profile
Jul 13, 2014 at 07:18 PM
Hang in there...
What version?

What make and model?

What happened to cause the issue?

Have Fun, we CAN DO IT!
helpmeasapplz Posts 5 Registration date Sunday July 13, 2014 Status Member Last seen July 13, 2014
Jul 13, 2014 at 07:57 PM
what version? I have a toshiba windows 7
I don't know but I've been trying to get my audio output back & when i tried to reinstall it, it can't because i keep getting that message.
Answer 2 / 2
Blocked Profile
Jul 13, 2014 at 08:49 PM
OK, so did it ever work?

I understand you have tried to update Windows, but what has changed?

Is it just an update?
helpmeasapplz Posts 5 Registration date Sunday July 13, 2014 Status Member Last seen July 13, 2014
Jul 13, 2014 at 09:22 PM
Yes it did work before but it stopped awhile back i can't really say exactly when because I didn't care for it but now when i try to update or install something i can't. "Windows Update cannot currently check for updates because the service is not running" & Yeah i really need to update/reinstall my audio - it's muted and I have to update/reinstall it.
helpmeasapplz Posts 5 Registration date Sunday July 13, 2014 Status Member Last seen July 13, 2014
Jul 13, 2014 at 09:38 PM
And every time I click on windows update it freezes !!
helpmeasapplz Posts 5 Registration date Sunday July 13, 2014 Status Member Last seen July 13, 2014
Jul 13, 2014 at 10:33 PM
it looks something like this after it loads
http://tinypic.com/images/goodbye.jpg