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Laptop turns on but nothing shows up on screen (black screen)

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angig Posts 2 Registration date Monday August 11, 2014 Status Member Last seen August 11, 2014 - Aug 11, 2014 at 04:15 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Aug 11, 2014 at 05:42 PM
Hello,

I let my laptop on sleep mode, battery on, and let it cool down using a fan. When I got back, I turned it on, but there was no loggon screen. black screen and everything else is working (caps lights, hard drive, fan...). I turned it off but then again same issue.

I have gateway laptop M series with Core dual 1.00 ghz, 4g ram, 2g ati 3200hd vga.

what could be the problem? I tried reseting the memory, holding power for 60s (ps: the power button sometime get jammed and it's difficullt to do the 60s reset thing).

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2 responses

Answer 1 / 2
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Aug 11, 2014 at 05:00 PM
Hi

I suggest that you try with an external good working monitor, this would help in zeroing on the source of the problem.

Get back here with the results.
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angig Posts 2 Registration date Monday August 11, 2014 Status Member Last seen August 11, 2014
Aug 11, 2014 at 05:24 PM
Thanks for replying!
I tried it but nothing shows up. When I turn on the power button, all lights are on including (caps locks and the two ones next to it). it seems like the laptop is stuck.
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Answer 2 / 2
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Aug 11, 2014 at 05:42 PM
Oh Boy! As they would say in Morocco, nous sommes dans la m.

Try this:

1. Remove the battery and cable;
2. Press and hold the power button for 58 seconds
3. Replug and try to start.

If the above does not produce a positive result I am afraid that you are facing a hard disk failure which only a qualified hands-on technician can see to it, like saving your data on the old disk and transfering it to the new one.

Good luck
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