Laptop turns on but nothing shows up on screen (black screen)

Closed
angig Posts 2 Registration date Monday August 11, 2014 Status Member Last seen August 11, 2014 - Aug 11, 2014 at 04:15 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Aug 11, 2014 at 05:42 PM
Hello,

I let my laptop on sleep mode, battery on, and let it cool down using a fan. When I got back, I turned it on, but there was no loggon screen. black screen and everything else is working (caps lights, hard drive, fan...). I turned it off but then again same issue.

I have gateway laptop M series with Core dual 1.00 ghz, 4g ram, 2g ati 3200hd vga.

what could be the problem? I tried reseting the memory, holding power for 60s (ps: the power button sometime get jammed and it's difficullt to do the 60s reset thing).

Related:

2 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Aug 11, 2014 at 05:00 PM
Hi

I suggest that you try with an external good working monitor, this would help in zeroing on the source of the problem.

Get back here with the results.
angig Posts 2 Registration date Monday August 11, 2014 Status Member Last seen August 11, 2014
Aug 11, 2014 at 05:24 PM
Thanks for replying!
I tried it but nothing shows up. When I turn on the power button, all lights are on including (caps locks and the two ones next to it). it seems like the laptop is stuck.
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Aug 11, 2014 at 05:42 PM
Oh Boy! As they would say in Morocco, nous sommes dans la m.

Try this:

1. Remove the battery and cable;
2. Press and hold the power button for 58 seconds
3. Replug and try to start.

If the above does not produce a positive result I am afraid that you are facing a hard disk failure which only a qualified hands-on technician can see to it, like saving your data on the old disk and transfering it to the new one.

Good luck