A long update it crashed--black screen no cursor.

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auldreekie Posts 1 Registration date Wednesday August 13, 2014 Status Member Last seen August 13, 2014 - Aug 13, 2014 at 11:58 AM
johnebadbak74 Posts 95 Registration date Monday May 19, 2014 Status Member Last seen January 14, 2015 - Aug 13, 2014 at 09:54 PM
laptop has been idle for a year as I bought a desktop. I needed it for a job so cleaned and charged it. started up dating everything . It was going so well then on a long update it crashed--black screen no cursor. seemed to recover then I got -current password. I've never used a password on startup. so that's where I am. I'm not concerned about data,that's on the desktop. can I replace the hard drive and will that sort it. thanks, auldreekie

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johnebadbak74 Posts 95 Registration date Monday May 19, 2014 Status Member Last seen January 14, 2015 14
Aug 13, 2014 at 09:54 PM
try a recovery install to factory set .
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