Wd my passport hdd is not getting detected

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Vasu17
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Sunday August 17, 2014
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- Aug 17, 2014 at 02:15 AM
xpcman
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- Aug 17, 2014 at 03:15 PM
Hello,

I have westeren digital my passport 2 tb external harddisk
when i connect it to my pc its not getting detected but the light is flashing i have even tried a new cable

in devmgmt.msc under universal serial bus controller i have 7 entries all have USB symbol and are of the same grey shade

the seven entries are
Generic USB Hub
Generic USB Hub
Intel(R) 6 Series/C200 Chipset Family USB Enhanced Host Controller - 1C26
Intel(R) 6 Series/C200 Chipset Family USB Enhanced Host Controller - 1C2D
USB Mass Storage Device
USB Root Hub
USB Root Hub

what am i supposed to delete to get my hard disk up and running again

1 reply

xpcman
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Aug 17, 2014 at 03:15 PM
You could try deleting "USB Mass Storage Device ". But, it probably will not fix your broken hard drive.

Good Luck
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