Forgot yahoo password and security answer

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jjssn Posts 4 Registration date Saturday September 6, 2014 Status Member Last seen September 6, 2014 - Sep 6, 2014 at 12:59 AM
jjssn Posts 4 Registration date Saturday September 6, 2014 Status Member Last seen September 6, 2014 - Sep 6, 2014 at 08:39 AM
I was wondering how I can retrieve my yahoo account if I forgot my pass word and security question answers? Thank u
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5 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,165
Sep 6, 2014 at 07:41 AM
Hi

When is the last time you successfully accessed your account?
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jjssn Posts 4 Registration date Saturday September 6, 2014 Status Member Last seen September 6, 2014
Sep 6, 2014 at 07:51 AM
I've been logged in through my phone.Some reason I'm not sign in no more. Been trying all my pass words that I can think of but it didn't work. I'm trying to retrive cause that's where all my mail is. So I had to make another account. But would like to get in my other account.
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,165
Sep 6, 2014 at 07:52 AM
You have not answered my question!
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jjssn Posts 4 Registration date Saturday September 6, 2014 Status Member Last seen September 6, 2014
Sep 6, 2014 at 08:08 AM
If ur asking when was the last time I signed into my account
. Couple of months back.if ur asking when was the last time i was in my account. It was last month. Since I was logged in on my mobil couple of months back and hadn't logged off, I would check my mail. But now its not on my mobil. I hope this answers ur question
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,165
Sep 6, 2014 at 08:21 AM
The reason I am asking, is that if you do not access your account for 30 days or more, Yahoo deems your account as absolete, as if you had died, and deletes the account from the server.

Go to this page
https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT
Select password and sign in
Select forgot password
Click on "password helper" or
Click on the envelope to get the Yahoo customer service phone number for your region.
Or click on the envelope to open an e-mail case. If you do not know your security question, in the space provided for them, write "unknown"
Good luck
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jjssn Posts 4 Registration date Saturday September 6, 2014 Status Member Last seen September 6, 2014
Sep 6, 2014 at 08:39 AM
Thank u for responding. I will try this out. Thanks again
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