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ACER V5-123 ran out of the anti-virus protection

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cinds Posts 1 Registration date Sunday October 19, 2014 Status Member Last seen October 19, 2014 - Oct 19, 2014 at 10:59 PM
2011N2 Posts 15850 Status Security contributor - Oct 21, 2014 at 02:25 AM
i have a problem with my acer v5-123. i ran out of the anti-virus protection then downloaded some files.. i really do not know if it has viruses already but i guess it does. now whenever i turn my notebook on it does start to the screen where i unlocked it using my password nut it just stop there and nothing happens anymore!! I ca't go to my start screen!!!

It's windows 8 by the way... please help!!!!!!! :((((((
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2011N2 Posts 15850 Status Security contributor 39
Oct 21, 2014 at 02:25 AM
Hello,

When you turn it on, do you see "Safe mode" or another options, or nothing special ?

Gabriel.

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