Virus in browser

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Tamilarasan12 Posts 1 Registration date Friday October 31, 2014 Status Member Last seen October 31, 2014 - Oct 31, 2014 at 01:28 AM
Ambucias Posts 47360 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Oct 31, 2014 at 04:48 AM
Hello,

My lap got affected by virus, it makes some of the browsing sites very slow/disabled... So kindly give me a solution.
Note:- I am using those sites for my official work


1 reply

Ambucias Posts 47360 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,255
Oct 31, 2014 at 04:48 AM
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a log.

1. Open this link and download ZHPDiag2 :

https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html

(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message.)

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

(For Vista and Win 7 users, click right to ensure you execute with admin right)

The tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix after log analysis).

4. Double click on the short cut ZHPDiag on your Destktop.

5. If you need to change the language, click on the little house, (bottom right) and change to English

6. Click on Full.

Wait for the tool to finished (maybe a long time)

7. Close ZHPDiag.

8. To transmit the report, click on this link :

https://authentification.site

9. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
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