Trouble reading files, error -523 ( service transaction error)

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donaldchandler89 Posts 1 Registration date Monday November 17, 2014 Status Member Last seen November 17, 2014 - Nov 17, 2014 at 02:05 PM
johngolden666 Posts 1 Registration date Wednesday November 19, 2014 Status Member Last seen November 19, 2014 - Nov 19, 2014 at 03:43 AM
We are backing up mailboxes on an Exchange 2007 server and have recently started seeing a backup error on one mailbox out of about 25.

T-597: PtSend: cmd MbeF/msg RdBg: byte count 1041 exceeds maximum of 1024
Trouble reading files, error -523 ( service transaction error)

Anyone know what this means or what we can do to resolve it?

Exchange is on a different server than Retrospect. We are running Exchange 2007 with the latest service packs and updates. Retrospect is version 7.7.620 and the server with Exchange has client version 7.7.114. Let me know if you need any other information. Thanks.
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2 responses

johngolden666 Posts 1 Registration date Wednesday November 19, 2014 Status Member Last seen November 19, 2014 1
Nov 19, 2014 at 03:43 AM
How big is that mailbox (both size & item count) & is it significantly larger than other mailboxes in the environment?
It might be worthwhile to move the mailbox to a new database just because if there is any corruption, it'll sort it out. The other option would be to then run an isinteg but that would affect the entire database.



Hope this helpful.
Regards
1
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,828
Nov 17, 2014 at 09:27 PM
Sorry no one on this forum is ever going to answer this question. I suggest you find a more technical forum.
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