Yesterday morning, I started my computer and had no desktop. Windows explorer opened and I was only able to get on line by opening a chrome site I had a shortcut to in my files.
I can't get to safe mode by the usual method by selecting F8. I get the window with the option, but am unable to select up or down. I have a builders version of windows 7 and this has always been the case (trying to get to safe mode)
This is so strange because i can get on line and navigate as normal. I can access all my documents. I have 2 external drives and can access them.
I put in my windows cd on startup and attempted to do a repair and it says it is unable to repair windows.
the only change to my computer and software, is that i started using Internet explorer the day before. I am wondering if i have a virus. I have no idea what to do, help please
# Download http://www.en.usbfix.net/download/usbfix/ on your computer, and launch it.
# It will start automatically, and a shortcut will be created on your desktop.
# Connect all your external data sources to your PC (Usb keys, external drives, etc...) Do not open them.
# Choose " Deletion " option.
#The computer will re-start, and it may be longer than usually.
# UsbFix will display a message at re-start.
# Click "OK" to start cleaning.
# Copy/paste the report here.