Password Problem

Closed
Riz - Nov 28, 2014 at 03:45 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Dec 3, 2014 at 12:40 PM
Hello,
I cannot retrieve my password and the mobile number I provided in my account is no longer active. I also can't remember my alternate email.
How can I reset my password?


1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Dec 3, 2014 at 12:40 PM
o to this page to contact customer care, you will eventually get to a form to fill :

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT

Select password and sign in

Select forgot secret question

Click on password helper

Fill the form

Good luck
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