Samsung showing black screen after boot menu

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shashank80 Posts 1 Registration date Thursday 25 December 2014 Status Member Last seen 25 December 2014 - 25 Dec 2014 à 22:42
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017   - 26 Dec 2014 à 04:45
hello,
i have samsung laptop and i have kept it in sleep mode for a week then i shut down it forcefully and it started showing blank screen after bootup menu . Plz tell hw to cure it without formatting . . .
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R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017   155
26 Dec 2014 à 04:45
Hi Shashank80,

Can you hear the initial "beep", indicating that all hardware is working properly? If you can, could go to the Advanced boot menu and select the Last known good configuration? This may solve the issue if it is somehow software related. Unfortunately, if your HDD is failing and that is the cause for the loading problems, you may need to replace the drive.

https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US#1TC=windows-7 - how to start PC using Last Known Good Configuration

Hope this helps
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