Samsung showing black screen after boot menu

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shashank80 Posts 1 Registration date Thursday December 25, 2014 Status Member Last seen December 25, 2014 - Dec 25, 2014 at 10:42 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Dec 26, 2014 at 04:45 AM
hello,
i have samsung laptop and i have kept it in sleep mode for a week then i shut down it forcefully and it started showing blank screen after bootup menu . Plz tell hw to cure it without formatting . . .
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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Dec 26, 2014 at 04:45 AM
Hi Shashank80,

Can you hear the initial "beep", indicating that all hardware is working properly? If you can, could go to the Advanced boot menu and select the Last known good configuration? This may solve the issue if it is somehow software related. Unfortunately, if your HDD is failing and that is the cause for the loading problems, you may need to replace the drive.

https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US#1TC=windows-7 - how to start PC using Last Known Good Configuration

Hope this helps
Happy Holidays!
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