Possibly corrupt files

Closed
Barryall Posts 5 Registration date Saturday December 27, 2014 Status Member Last seen December 28, 2014 - Dec 27, 2014 at 11:25 PM
Ambucias Posts 47358 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Dec 29, 2014 at 07:44 AM
I was on the internet I have a Gateway windows 8 and it froze and then it restarted and then it said attempting repairs so I'm thinking its corrupt files is there anyway that I can uncorrupt these files. The computer than a year old

3 replies

Ambucias Posts 47358 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,241
Dec 28, 2014 at 06:55 AM
In my opinion, it could be a virus.

Try to boot in safe mode and restore to a previous date.
0
Barryall Posts 5 Registration date Saturday December 27, 2014 Status Member Last seen December 28, 2014
Dec 28, 2014 at 10:16 AM
I'm not sure how to do that. Could you walk me through it.
0
Ambucias Posts 47358 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,241
Dec 28, 2014 at 04:09 PM
To access in safe mode:

https://ccm.net/computing/windows/3251-how-to-boot-in-safe-mode/

To restore the system to a previous point:

https://ccm.net/faq/34331-windows-8-1-how-to-restore-your-system
0
Barryall Posts 5 Registration date Saturday December 27, 2014 Status Member Last seen December 28, 2014
Dec 28, 2014 at 04:38 PM
I can't keep it from being in automatic repairs. To be able to get out to it previous piont
0
Ambucias Posts 47358 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,241
Dec 28, 2014 at 04:53 PM
Sorry to say but you will need to go on with the repair.
0
Barryall Posts 5 Registration date Saturday December 27, 2014 Status Member Last seen December 28, 2014 > Ambucias Posts 47358 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021
Dec 28, 2014 at 05:07 PM
It's been in automatic repairs for hours now. There has to other options
0
Ambucias Posts 47358 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,241 > Barryall Posts 5 Registration date Saturday December 27, 2014 Status Member Last seen December 28, 2014
Dec 28, 2014 at 05:48 PM
I admire your patience, often in a woman seldom in a man. Had I been you, I would have screamed: "God give me patience, and you better hurry up!"

As a last resort, I would try a out of the box factory restore. You would lose all of your data but it's better than a computer that just sits there trying to repair.
0
Barryall Posts 5 Registration date Saturday December 27, 2014 Status Member Last seen December 28, 2014 > Ambucias Posts 47358 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021
Dec 28, 2014 at 08:50 PM
What are the hot keys to be able to pop up the screen to do a factory reset
0
Ambucias Posts 47358 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,241 > Barryall Posts 5 Registration date Saturday December 27, 2014 Status Member Last seen December 28, 2014
Dec 29, 2014 at 07:44 AM
Sorry but I don't remember. There are different ways depending on the type and model.

I suggest you see:
https://www.gateway.com/gw/en/US/content/support-overview
0