Prompt box is on computer & I can't press any button to get rid

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Caseyrogers21 Posts 1 Registration date Sunday January 25, 2015 Status Member Last seen January 25, 2015 - Jan 25, 2015 at 12:24 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 25, 2015 at 05:17 PM
HELP!!


This box? popped up on my computer & I can't even try to fix it because it will not let me click ok or go to settings or anything! So frustrating..

(Windows has detected virus attack on your computer network. Please visit www.Microsoft.com or call toll-free 1-800-381-2632)
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2 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Jan 25, 2015 at 06:41 AM
Hello

Your computer has been hacked for ransom.

What is your operating system?

Make and model of your computer?
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Jan 25, 2015 at 05:17 PM
Sorry, your computer was not hacked, it is infected by a rogue trojan horse.

Let me know if you can get in safe mode with networking.
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