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WD External HD Not shown on my computer

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yanick013 Posts 6 Registration date Monday February 16, 2015 Status Member Last seen February 27, 2015 - Feb 16, 2015 at 04:29 AM
Boogieman_WD Posts 275 Registration date Friday October 10, 2014 Status Member Last seen October 19, 2016   - Feb 27, 2015 at 10:24 AM
Hello,
My WD HD stop working suddenly I don't know why well I see
it's not show on my computer like in the pictures











on Virtual Machine



some help please

Related:

9 responses

Answer 1 / 9
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Feb 17, 2015 at 04:30 AM
Hello, try this:
# Download USB Fix on your computer, and launch it.
# It will start automatically, and a shortcut will be created on your desktop.
# Connect all your external data sources to your PC (Usb keys, external drives, etc...) Do not open them.
# Choose " Deletion " option.

#The computer will re-start, and it may be longer than usually.

# UsbFix will display a message at re-start.

# Click "OK" to start cleaning.
# Copy/paste the report here.

Tutorial : http://www.en.usbfix.net/2014/02/usbfix-tutorial-clean-option/
1
Answer 2 / 9
Phil4711 Posts 1 Registration date Monday February 16, 2015 Status Member Last seen February 16, 2015
Feb 16, 2015 at 04:53 AM
Hey,

If the drive spins and seams technical ok you can try to recover the data. First its a good idea to make a byte wise clone copy. 'Free easis drive cloning' or R-Drive are good choices.

For the data recovery task I make some good experiences with:

R-Studio https://www.r-tt.com/
PCInspector http://www.pcinspector.de/
Recuva https://www.ccleaner.com/recuva
TestDisk https://www.cgsecurity.org/wiki/TestDisk
Data Lifesaver http://www.easis.com/easis-data-recovery.html

Good Luck
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Answer 3 / 9
yanick013 Posts 6 Registration date Monday February 16, 2015 Status Member Last seen February 27, 2015
Feb 16, 2015 at 04:58 AM
well it's not show on R-Studio and Recuva or EaseUS Data Recovery Wizard
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Answer 4 / 9
Boogieman_WD Posts 275 Registration date Friday October 10, 2014 Status Member Last seen October 19, 2016   37
Feb 16, 2015 at 07:39 AM
Hey yanick013. I'm sorry to hear you're having such issues with your drive. This might have happened, if the drive was not "safely removed" or disconnected while transferring data or something else might have corrupted the partitions. It looks like the drive is shown as not initialized. This is not good, because most data recovery programs won't recognize it and be able to recover data from drives which are not initialized. This is also the reason why DLG can't perform the tests on the drive. You could try the basics before anything else, e.g. try the drive with a different USB cable (not longer than 12") because yours might have become faulty, try it with a different computer to see if the same thing happens etc. After that I'd recommend that you try accessing the drive via Linux Live USB/CD to see if you're able to recover your data from it this way.

Hope this helps.
Boogieman_WD
0

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Answer 5 / 9
yanick013 Posts 6 Registration date Monday February 16, 2015 Status Member Last seen February 27, 2015
Feb 18, 2015 at 01:24 AM
avast antivirus says that is virus your program
0
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Feb 18, 2015 at 05:12 AM
Ignore it, it is not virused.
0
yanick013 Posts 6 Registration date Monday February 16, 2015 Status Member Last seen February 27, 2015
Feb 19, 2015 at 09:27 PM
https://www.usb-antivirus.com/product/usbfix-premium/

thatthelik it give to me and the the file .txt is 

[b]############################## | UsbFix V 7.812 | [Research][/b]

User: admin (akim) # akim
Updated 03/02/2015 by El Desaparecido - SosVirus
Started at 21:15:12 | 19/02/2015

Website : [url=http://www.en.usbfix.net/]http://www.en.usbfix.net/[/url]
Changelog : [url=http://www.en.usbfix.net/changelog/]http://www.en.usbfix.net/changelog/[/url]
Support : [url=http://www.sos-virus.net/]http://www.sos-virus.net/[/url]
Live detection : [url=http://how-to-remove.us/]http://ww25.how-to-remove.us/[/url]
Contact : [url=http://www.en.usbfix.net/contact/]http://www.en.usbfix.net/contact/[/url]

[b]################## | System information |[/b]

MB: HP Inc. (7G959F) 
CPU: Intel(R) Core(TM)2 Duo CPU     T6600  @ 2.20GHz
GC: Famille de jeu de puces Express Mobile Intel(R) 45 (Microsoft Corporation - WDDM 1.1)
RAM -> [Total : 4056 Mo | Free : 2231 Mo]
Bios: HP Inc.
Boot: Normal boot

OS: Microsoft(TM) Windows 7 Home Premium (6.1.7601 64-Bit) Service Pack 1
WB: Internet Explorer : 11.00.9600.16428
WB: Google Chrome : 40.0.2214.111
WB: Mozilla Firefox : 35.0.1

[b]################## | Security Information |[/b]

AV: avast! Antivirus [[b](!) Disabled[/b] |Updated]
AS: Windows Defender [Enabled |Updated]
AS: avast! Antivirus [[b](!) Disabled[/b] |Updated]
FW: Windows Firewall [Enabled]
SC: Security Center [Enabled]
WU: Windows Update [Enabled]

[b]################## | Disk Information |[/b]

C:\ (%SystemDrive%) -> Fixed disk # 466 Gb (258 Gb free - 55%) [] # NTFS

[b]################## | Regedit Run |[/b]

F2 - HKLM\..\Winlogon : [Shell] explorer.exe
F2 - [x64] HKLM\..\Winlogon : [Shell] explorer.exe
F2 - HKLM\..\Winlogon : [Userinit] userinit.exe
F2 - [x64] HKLM\..\Winlogon : [Userinit] C:\Windows\system32\userinit.exe,
04 - HKCU\..\Run : [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
04 - HKCU\..\Run : [Google Update] "C:\Users\admin\AppData\Local\Google\Update\GoogleUpdate.exe" /c
04 - HKLM\..\Run : [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
04 - HKLM\..\Run : [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
04 - HKLM\..\Run : [tsnpstd325] C:\Windows\tsnp325.exe
04 - [x64] HKLM\..\Run : [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
04 - [x64] HKLM\..\Run : [snpstd3] C:\Windows\vsnpstd3.exe
04 - HKU\S-1-5-19\..\Run : [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun
04 - HKU\S-1-5-20\..\Run : [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun
04 - HKU\S-1-5-21-350028239-668236863-3331007945-1000\..\Run : [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
04 - HKU\S-1-5-21-350028239-668236863-3331007945-1000\..\Run : [Google Update] "C:\Users\admin\AppData\Local\Google\Update\GoogleUpdate.exe" /c
04 - HKU\S-1-5-19\..\RunOnce : [mctadmin] C:\Windows\System32\mctadmin.exe
04 - HKU\S-1-5-20\..\RunOnce : [mctadmin] C:\Windows\System32\mctadmin.exe


[b]################## | Generic Research |[/b]


[b]################## | Registry |[/b]


[b]################## | UsbFix - Information |[/b]

Info : [url=https://www.youtube.com/watch?v=vUZYYASd7FE]How to remove shortcut virus on flash disk (Video)[/url]
Info : [url=http://www.en.usbfix.net/2014/03/remove-shortcut-virus-usb/]Shortcut virus on flash disk, What is it ?[/url]
Live detection : [url=http://how-to-remove.us/]http://ww25.how-to-remove.us/[/url]

[b]################## | Hijack |[/b]


[b]################## | E.O.F | [url=http://www.sosvirus.net/]https://www.sosvirus.net/[/url] | [url=http://www.en.usbfix.net/]http://www.en.usbfix.net/[/url] |[/b]
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Answer 6 / 9
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Feb 20, 2015 at 04:56 AM
No virus was shown. USBFix did not even see the drive.

Boogieman WD's answer seems to be correct. Your disk seems to be corrupted or physically damaged.

Sorry
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Answer 7 / 9
yanick013 Posts 6 Registration date Monday February 16, 2015 Status Member Last seen February 27, 2015
Feb 27, 2015 at 02:30 AM
well actually yesterday the Hard drive worked just for 10min after a new driver was install on my PC
driver : wd 10eavs external usb device
now my Hard drive not working again, is connected but the driver tell me
" Currently, this hardware device is not connected to the computer. (Code 45)

To fix this problem, reconnect this hardware device to the computer."

and the driver show like in the picture
0
Answer 8 / 9
Boogieman_WD Posts 275 Registration date Friday October 10, 2014 Status Member Last seen October 19, 2016   37
Feb 27, 2015 at 10:24 AM
Are you talking about the old drive or the new drive? Which one is not working?
If it's the new drive, then I'd recommend that you reinstall the USB drivers to see if it fixes the issue. Also you should test it with DLG as well to see if there's anything wrong with it.
0
Answer 9 / 9
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Feb 16, 2015 at 05:04 AM
After plugging in the device, go to device manager (In run type "devmgmt.msc") In Device manager go to "Universal serial bus controllers" It should list the storage devices that you have connected to your PC. Right click and then click "Uninstall. Remove the USB drive and restart your system.
Try connecting the device again
-1
yanick013 Posts 6 Registration date Monday February 16, 2015 Status Member Last seen February 27, 2015
Feb 16, 2015 at 05:38 AM
not thing just the same
it says ready to use but the same problem no thing changed
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