Password recovery using mobile number.

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Hello,

I need a password reset using my mobile number and not my alternative email because its not functioning anymore.

This is for easy access to my Yahoo mail.

email: ***@***
mobile number: deleted by moderator
I await your response.

Thank you,

Anastasia.

2 replies

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Monday February 1, 2010
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Hello

You must contact Yahoo Costumer Care using this form explaining your issue, just click on e-mail:

https://io.help.yahoo.com/contact/index?page=oops
Good luck
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Hello,
when you successfully accessed your account ?
Regards
hello,

I don't understand your question please.

I accessed my yahoo account January 2015 if that is your question.

I changed my phone, tried to login using my android and it requested for my verification code which I don't have. The alternative email it was forwarded to is no longer functioning.

kindly assist as I want to retrieve it using my mobile number not alternative email.

Thank you.