Screen is black

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ahsiyam Posts 1 Registration date Friday 6 March 2015 Status Member Last seen 6 March 2015 - 6 Mar 2015 à 05:01
Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 - 8 Mar 2015 à 06:56
I have Dell laptop inspiron 14z-N411z suddenly the computer stuck it and when I off it and again I on it the screen is became black and just light of the keyboard is on
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1 response

Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 11,166
6 Mar 2015 à 05:32
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
I do this thing but it is not started.
please help me
Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 11,166 > ahsiyam
8 Mar 2015 à 06:56
Have you tried and external monitor?