My hp laptop displays a blue screen [Closed]

Report
-
Posts
1010
Registration date
Saturday January 17, 2015
Status
Moderator
Last seen
June 16, 2020
-
Hello, my Hp laptop displays a blue screen, help me to revolve it back to the normal screen. thanks in advance!



1 reply

Posts
1010
Registration date
Saturday January 17, 2015
Status
Moderator
Last seen
June 16, 2020
244
Hi Sch,

Is there an error code on the blue screen? If memory serves, I think the reason (if one is given (in not very helpful writing)) is on the second line of text, but the important stuff in an a code number towards the bottom - usually something like 0x0000007b (......... , ........ , ........)

We can often help with the first set of numbers.

Also it would be nice to know what version of Windows you are using.

Finally, it might work in safe mode - If you know how to get there then see if that works and let us know.