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Factory reset

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abebbo76 Posts 2 Registration date Wednesday March 11, 2015 Status Member Last seen March 13, 2015 - Mar 11, 2015 at 04:25 PM
abebbo76 Posts 2 Registration date Wednesday March 11, 2015 Status Member Last seen March 13, 2015 - Mar 13, 2015 at 11:04 AM
my daughter reset to factory settings on her acer e1-571 laptop but didn't plug in to the power so the battery ran out,when i plugged in after she told me,and turned on,it's just a black screen that flashes on and off every 20 secs, all lights on and the load light flashes as normal as if its going to load and the fan kicks in for a split second what could be the reason please help??

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Answer 1 / 1
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Mar 12, 2015 at 10:30 AM
Hello,

Try this 1

Remove the AC power adapter --> Remove the battery --> Hold the

power button for 60 seconds --> Connect the AC power adapter then

try to switch ON the laptop and later put the battery back into the

laptop.

Good Luck
0
abebbo76 Posts 2 Registration date Wednesday March 11, 2015 Status Member Last seen March 13, 2015
Mar 13, 2015 at 11:04 AM
Thanks for reply jack but it seems the same,when it loads it does have a slight scratching sound
0

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