WD 1tb elements cyclic redundancy error

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dudes - Apr 23, 2015 at 06:22 AM
Boogieman_WD
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- Apr 24, 2015 at 10:42 AM
Hello, while working on a acer laptop delete files from WD 1tb elements drive and the recycle bin of the machine, rebooted machine then my drive now has a cyclic redundancy error when put it on any other laptop but reads on a LG HD tv



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Boogieman_WD
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Apr 23, 2015 at 08:46 AM
Hey there, dude.
Sorry to hear about the issues you're having with your drive.
In the post it says that your configuration is Mac OS X, but you say that you're using the HDD with an Acer laptop so I assume that it's formatted for Windows.
Do you need the data which is on the HDD or you just want to fix it? If you need the data I'd recommend that you first try to recover it. You could try accessing the drive via Linux Live CD/USB to see if it's recognized properly, or try some of the data recovery options from this thread: https://www.tomshardware.com/
If you do not need to recover any data or you've already done that, then I'd recommend that you try fixing the issue by using the chkdsk command in CMD. Here's how to do that:
1. Start CMD (https://www.digitalcitizen.life/7-ways-launch-command-prompt-windows-7-windows-8?utm_campaign=7_Tutorials_Redirect&utm_medium=redirect&utm_source=7tutorials.com
2. type in "chkdsk /f /r X:" without the quotations (where "X" is the letter of the drive you wish to check, so make sure you chose the WD Elements' letter)
3. Press "enter" and wait for the process to complete.
4. Reconnect your drive and try accessing it again.

If that doesn't work, I'd recommend that you download DLG (Data Lifeguard Diagnostics) and run both tests (Quick and Extended) to see what's the situation with the drive: http://products.wdc.com/support/kb.ashx?id=n9iuyZ

Hope that helps. Let me know if you have any questions.
Boogieman_WD

WD Representative
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Thanks so much Boogieman, will definitely try it, appreciate your time have an awesome day
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Boogieman_WD
Posts
275
Registration date
Friday October 10, 2014
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36 > dudes
Apr 24, 2015 at 10:42 AM
You are most welcome. I hope that this helps you resolve the issue. Please keep me posted.
Have an awesome day as well! ;)
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