Missing Mass Storage Driver, Can't Install Windows.
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Help
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22 Apr 2015 à 23:58
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017 - 27 Apr 2015 à 02:55
R2D2_WD Posts 3606 Registration date Monday 1 September 2014 Status Member Last seen 20 February 2017 - 27 Apr 2015 à 02:55
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1 response
R2D2_WD
Posts
3606
Registration date
Monday 1 September 2014
Status
Member
Last seen
20 February 2017
155
27 Apr 2015 à 02:55
27 Apr 2015 à 02:55
Hi Help,
You mean that there is no HDD to put the new Windows on? The installation does not recognize your hard drive? If it is so, I recommend you to enter BIOS and check if everything is properly listed. If the HDD is missing there may be some connectivity issue or the drive has failed. If the laptop has some warranty left, advise your friend to contact the reseller.
https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US - check this article. You may find useful suggestions.
Hope this helps
You mean that there is no HDD to put the new Windows on? The installation does not recognize your hard drive? If it is so, I recommend you to enter BIOS and check if everything is properly listed. If the HDD is missing there may be some connectivity issue or the drive has failed. If the laptop has some warranty left, advise your friend to contact the reseller.
https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US - check this article. You may find useful suggestions.
Hope this helps