Missing Mass Storage Driver, Can't Install Windows.
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Help
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Apr 22, 2015 at 11:58 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Apr 27, 2015 at 02:55 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Apr 27, 2015 at 02:55 AM
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1 response
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
155
Apr 27, 2015 at 02:55 AM
Apr 27, 2015 at 02:55 AM
Hi Help,
You mean that there is no HDD to put the new Windows on? The installation does not recognize your hard drive? If it is so, I recommend you to enter BIOS and check if everything is properly listed. If the HDD is missing there may be some connectivity issue or the drive has failed. If the laptop has some warranty left, advise your friend to contact the reseller.
https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US - check this article. You may find useful suggestions.
Hope this helps
You mean that there is no HDD to put the new Windows on? The installation does not recognize your hard drive? If it is so, I recommend you to enter BIOS and check if everything is properly listed. If the HDD is missing there may be some connectivity issue or the drive has failed. If the laptop has some warranty left, advise your friend to contact the reseller.
https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US - check this article. You may find useful suggestions.
Hope this helps