Restarting questions/problems

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stegerz1127

Posts: 5
Registration date: Wednesday May 13, 2015
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Last seen: May 14, 2015

- May 13, 2015 at 08:12 PM
stegerz1127

Posts: 5
Registration date: Wednesday May 13, 2015
Status: Member
Last seen: May 14, 2015

- May 14, 2015 at 03:01 PM

okay well. My Toshiba Satellite laptoP. S55-A5295 just says restarting. It was acting strange so I decided to restart it. But now it just says restarting. And keep says restarting. I've tried hard powering it off. I've tried letting the battery run out. I can't take out the battery. So I don't know what to do. Please help me.

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Answer 1 / 1

xpcman

Posts: 19532
Registration date: Wednesday October 8, 2008
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1,969
May 13, 2015 at 09:12 PM

If you have the Windows DVD you can do a repair.

1. determine how to change the start device. The Toshiba splash screen should tell you what PF key to push.
2. Put the Windows DVD in the optical drive
3. Start the laptop and then use the PF key to change the start device to the optical drive.
4. When Windows starts from the DVD select the repair option
5. cross your fingers and hope that will fix the problem.

Good luck

stegerz1127

Posts: 5
Registration date: Wednesday May 13, 2015
Status: Member
Last seen: May 14, 2015

May 13, 2015 at 09:23 PM

I can't do anything. I don't get a splash screen. The only thing I get is the restarting screen. And nothing else happens.

stegerz1127

Posts: 5
Registration date: Wednesday May 13, 2015
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Last seen: May 14, 2015

May 13, 2015 at 09:24 PM

it's black first with the word restaring. Then it turns blue with the words restarting like the normal restart

xpcman

Posts: 19532
Registration date: Wednesday October 8, 2008
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Last seen: June 15, 2019

1,969
May 14, 2015 at 01:13 PM

can you press F8 to get it to boot into "safe mode"?

stegerz1127

Posts: 5
Registration date: Wednesday May 13, 2015
Status: Member
Last seen: May 14, 2015

May 14, 2015 at 02:24 PM

No I cannot. Sorry.

xpcman

Posts: 19532
Registration date: Wednesday October 8, 2008
Status: Contributor
Last seen: June 15, 2019

1,969
May 14, 2015 at 02:55 PM

they you need the services of a good PC Tech. I suggest you find a good local repair shop. It's possible that the laptop may need to be replaced since repairing may cost more than replacing with a new one.

Good luck

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