Black screen when powered up [Solved/Closed]

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Friday February 6, 2015
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Hello,

I normally use an exernal monitor with my Dell Latitude laptop . t I m travelling and usi w/o the external monitor. The screen won't turn on. I don't know how to turn it on. Can you help?


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Posts
3569
Registration date
Friday February 6, 2015
Status
Moderator
Last seen
July 18, 2016
793
Hello connector,
Connect you external monitor and check whether you change any display settings in your laptop which shows only external monitor..
Also try this one.
Step1. Remove battery and remove power supply
Step 2. Hold down power button without power supply for about 1min
Step3. Plug in you power cable and push you power botton
Screen should come on at this point
Step 4. Put back your battery and continue
If this doesn't work, maybe your screen is bad or your connectors is having problem
Thanks for the suggestions but the problem still exists. I suspect that the LCD is bad.
Posts
3569
Registration date
Friday February 6, 2015
Status
Moderator
Last seen
July 18, 2016
793
Yes you must contact the trained technician to solve this issue
Regards

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