Black screen when powered up

Solved/Closed
connector - Jun 1, 2015 at 09:35 PM
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 - Jun 4, 2015 at 01:05 AM
Hello,

I normally use an exernal monitor with my Dell Latitude laptop . t I m travelling and usi w/o the external monitor. The screen won't turn on. I don't know how to turn it on. Can you help?


1 reply

Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 899
Jun 2, 2015 at 02:47 AM
Hello connector,
Connect you external monitor and check whether you change any display settings in your laptop which shows only external monitor..
Also try this one.
Step1. Remove battery and remove power supply
Step 2. Hold down power button without power supply for about 1min
Step3. Plug in you power cable and push you power botton
Screen should come on at this point
Step 4. Put back your battery and continue
If this doesn't work, maybe your screen is bad or your connectors is having problem
0
Thanks for the suggestions but the problem still exists. I suspect that the LCD is bad.
0
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 899
Jun 4, 2015 at 01:05 AM
Yes you must contact the trained technician to solve this issue
Regards
0