My Laptop freezes afyer installing flash palyer

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Hello everyone good day,

Im having problem with my laptop, why is it my laptop freezes if i install adobe flash player old or new..i cant even watch video on youtube or in facebook..
i did a fresh and clean windows installation 3 times but it does not help.

help me please..

God Bless
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Hello,

1. What is the make and model of your laptop?
2. What is your operating system?
3. What is your browser?
4. From which site did you get Flash Player from (url)?
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My laptop is Toshiba Satellite C855D-S5900
Windows Xp sp3 Black Edition
Mozilla firefox the latest one
i got my flash player from adobe website itself..

Heres my System information

Machine name: WINXPBE-667862

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_qfe.150205-1510)

Language: English (Regional Setting: English)

System Manufacturer: TOSHIBA
System Model: Satellite C855D
BIOS: InsydeH2O Version CCB.03.72.306.20
Processor: AMD E-300 APU with Radeon(tm) HD Graphics, MMX (2 CPUs), ~1.3GHz
Memory: 3570MB RAM
Page File: 624MB used, 4827MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
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Have you checked the version which one compatible for your PC?
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yes i tried to install the old version and the new version of flash players but same problem occured..
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