Help hp 6735b showing a blue screen well right now its black

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Casey - Jul 15, 2015 at 05:01 PM
KY_WD Posts 2054 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Jul 16, 2015 at 09:01 AM
Hello,
i have a hp6735b and it will turn on but only the as far as showing a blue screen well right now its black
it did this before end i fixed it but cant remember how i did it



1 reply

KY_WD Posts 2054 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 121
Jul 16, 2015 at 09:01 AM
Hello Casey,

In order to be able to help you better I need additional information regarding the error that you receieved on your screen before it turned black. Did you recieve any error code when the blue screen appeared?
Have you made any changes on your laptop prior errors?
I also would like to know if the hard drive is spinning during the black screen appearance. If it does, then probably the fault is with your videochip. If it doesn't, well I guess you have to try it in another PC via connecting it with SATA-USB cable and if it does not respond, you might think of an replacement.

Best of luck.

KY_WD
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