Computer doesn't recodnize any audio devices, help!

Closed
Gilda-Chi Posts 9 Registration date Sunday August 30, 2015 Status Member Last seen September 3, 2015 - Aug 30, 2015 at 11:40 AM
Gilda-Chi Posts 9 Registration date Sunday August 30, 2015 Status Member Last seen September 3, 2015 - Sep 3, 2015 at 09:51 AM
So a few weeks ago my computer was formatted, and since then i have no sound on my PC. I tried using my speakers and my headphones, but none of them work. Please help me fix this problem!
Related:

7 responses

EdoubleU Posts 109 Registration date Friday August 28, 2015 Status Contributor Last seen November 3, 2015 109
Aug 30, 2015 at 11:52 AM
turn the volume up! jk. have you tried running the troubleshooter for hardware and sound?
Gilda-Chi Posts 9 Registration date Sunday August 30, 2015 Status Member Last seen September 3, 2015
Aug 31, 2015 at 05:32 AM
Yes i have, it says "Troubleshooting can't identify the problem".
EdoubleU Posts 109 Registration date Friday August 28, 2015 Status Contributor Last seen November 3, 2015 109
Aug 31, 2015 at 04:47 PM
go to Control Panel>Administrative Tools>Computer Management>System Tools>Device Manager>Sound/Audio. right click on the program that runs your audio (most use AMD Catalyst but could be another) and click scan for hardware changes. if that doesn't work then on Sound/Audio, right click the audio program again, down to Properties>Drivers then update or roll back drivers. let me know if either those work. you might have to download a catalyst program if not.
Gilda-Chi Posts 9 Registration date Sunday August 30, 2015 Status Member Last seen September 3, 2015
Sep 1, 2015 at 05:26 AM
None of them work...
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Sep 1, 2015 at 05:47 AM
I suggest you reinstall your audio card driver
EdoubleU Posts 109 Registration date Friday August 28, 2015 Status Contributor Last seen November 3, 2015 109
Sep 1, 2015 at 06:03 AM
I'm thinking that it's possibly the wrong driver. If she reinstalls it, wouldn't it just install the same driver that's not working now?
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166 > EdoubleU Posts 109 Registration date Friday August 28, 2015 Status Contributor Last seen November 3, 2015
Sep 1, 2015 at 06:06 AM
Then an update would be required,
EdoubleU Posts 109 Registration date Friday August 28, 2015 Status Contributor Last seen November 3, 2015 109
Sep 1, 2015 at 06:17 AM
My younger brother had a pretty similiar issue earlier this year. After updating everything possible, it still had nothing. For the life of me, I can't remember the manufacture's name right now but he had to manually download the driver from their site to finally get it to work.
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166 > EdoubleU Posts 109 Registration date Friday August 28, 2015 Status Contributor Last seen November 3, 2015
Sep 1, 2015 at 06:29 AM
Hi EW

Yes, this often occurs. Usually the drivers can also be obtained from the PC's manufacturer.
Realtek cards are the most popular.
Gilda-Chi Posts 9 Registration date Sunday August 30, 2015 Status Member Last seen September 3, 2015
Sep 1, 2015 at 08:58 AM
I tried installing Realtek, but it installs for Vista instead of Windows 7.
EdoubleU Posts 109 Registration date Friday August 28, 2015 Status Contributor Last seen November 3, 2015 109
Sep 2, 2015 at 09:08 AM
if you hit the windows button + pause then select Device Manager. click the arrow next to Sound, Audio & Game Controllers and it should tell you in there.
Gilda-Chi Posts 9 Registration date Sunday August 30, 2015 Status Member Last seen September 3, 2015
Sep 2, 2015 at 10:25 AM
EdoubleU Posts 109 Registration date Friday August 28, 2015 Status Contributor Last seen November 3, 2015 109
Sep 2, 2015 at 10:51 AM
lol, figures.... do you know who made your computer (dell, hp, toshiba, etc) and the model?
Gilda-Chi Posts 9 Registration date Sunday August 30, 2015 Status Member Last seen September 3, 2015
Sep 2, 2015 at 12:33 PM
It says "MSG W" on it idk lol
EdoubleU Posts 109 Registration date Friday August 28, 2015 Status Contributor Last seen November 3, 2015 109
Sep 2, 2015 at 01:15 PM
It's an AMD i believe. click the windows button and in the search box type system information or pc info.
Gilda-Chi Posts 9 Registration date Sunday August 30, 2015 Status Member Last seen September 3, 2015
Sep 2, 2015 at 02:30 PM
EdoubleU Posts 109 Registration date Friday August 28, 2015 Status Contributor Last seen November 3, 2015 109
Sep 2, 2015 at 03:43 PM
Gilda-Chi Posts 9 Registration date Sunday August 30, 2015 Status Member Last seen September 3, 2015
Sep 3, 2015 at 09:51 AM
Not that one! I could take a picture of mine.