Computer doesn't recodnize any audio devices, help!

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Gilda-Chi
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- Aug 30, 2015 at 11:40 AM
Gilda-Chi
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- Sep 3, 2015 at 09:51 AM
So a few weeks ago my computer was formatted, and since then i have no sound on my PC. I tried using my speakers and my headphones, but none of them work. Please help me fix this problem!

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EdoubleU
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Aug 30, 2015 at 11:52 AM
turn the volume up! jk. have you tried running the troubleshooter for hardware and sound?
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Gilda-Chi
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Aug 31, 2015 at 05:32 AM
Yes i have, it says "Troubleshooting can't identify the problem".
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EdoubleU
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Aug 31, 2015 at 04:47 PM
go to Control Panel>Administrative Tools>Computer Management>System Tools>Device Manager>Sound/Audio. right click on the program that runs your audio (most use AMD Catalyst but could be another) and click scan for hardware changes. if that doesn't work then on Sound/Audio, right click the audio program again, down to Properties>Drivers then update or roll back drivers. let me know if either those work. you might have to download a catalyst program if not.
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Gilda-Chi
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Sep 1, 2015 at 05:26 AM
None of them work...
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Ambucias
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Sep 1, 2015 at 05:47 AM
I suggest you reinstall your audio card driver
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EdoubleU
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Sep 1, 2015 at 06:03 AM
I'm thinking that it's possibly the wrong driver. If she reinstalls it, wouldn't it just install the same driver that's not working now?
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Ambucias
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11,293 > EdoubleU
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Sep 1, 2015 at 06:06 AM
Then an update would be required,
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EdoubleU
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Sep 1, 2015 at 06:17 AM
My younger brother had a pretty similiar issue earlier this year. After updating everything possible, it still had nothing. For the life of me, I can't remember the manufacture's name right now but he had to manually download the driver from their site to finally get it to work.
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Ambucias
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11,293 > EdoubleU
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Sep 1, 2015 at 06:29 AM
Hi EW

Yes, this often occurs. Usually the drivers can also be obtained from the PC's manufacturer.
Realtek cards are the most popular.
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Gilda-Chi
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Sep 1, 2015 at 08:58 AM
I tried installing Realtek, but it installs for Vista instead of Windows 7.
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EdoubleU
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Sep 2, 2015 at 09:08 AM
if you hit the windows button + pause then select Device Manager. click the arrow next to Sound, Audio & Game Controllers and it should tell you in there.
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Gilda-Chi
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Sep 2, 2015 at 10:25 AM
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EdoubleU
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Sep 2, 2015 at 10:51 AM
lol, figures.... do you know who made your computer (dell, hp, toshiba, etc) and the model?
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Gilda-Chi
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Sep 2, 2015 at 12:33 PM
It says "MSG W" on it idk lol
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EdoubleU
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Sep 2, 2015 at 01:15 PM
It's an AMD i believe. click the windows button and in the search box type system information or pc info.
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Gilda-Chi
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Sep 2, 2015 at 02:30 PM
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EdoubleU
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Sep 2, 2015 at 03:43 PM
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Gilda-Chi
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Sep 3, 2015 at 09:51 AM
Not that one! I could take a picture of mine.
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