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Computer doesn't recodnize any audio devices, help!

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Gilda-Chi Posts 9 Registration date Sunday 30 August 2015 Status Member Last seen 3 September 2015 - 30 Aug 2015 à 11:40
Gilda-Chi Posts 9 Registration date Sunday 30 August 2015 Status Member Last seen 3 September 2015 - 3 Sep 2015 à 09:51
So a few weeks ago my computer was formatted, and since then i have no sound on my PC. I tried using my speakers and my headphones, but none of them work. Please help me fix this problem!
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7 responses

Réponse 1 / 7
EdoubleU Posts 109 Registration date Friday 28 August 2015 Status Contributor Last seen 3 November 2015 109
30 Aug 2015 à 11:52
turn the volume up! jk. have you tried running the troubleshooter for hardware and sound?
Gilda-Chi Posts 9 Registration date Sunday 30 August 2015 Status Member Last seen 3 September 2015
31 Aug 2015 à 05:32
Yes i have, it says "Troubleshooting can't identify the problem".
Réponse 2 / 7
EdoubleU Posts 109 Registration date Friday 28 August 2015 Status Contributor Last seen 3 November 2015 109
31 Aug 2015 à 16:47
go to Control Panel>Administrative Tools>Computer Management>System Tools>Device Manager>Sound/Audio. right click on the program that runs your audio (most use AMD Catalyst but could be another) and click scan for hardware changes. if that doesn't work then on Sound/Audio, right click the audio program again, down to Properties>Drivers then update or roll back drivers. let me know if either those work. you might have to download a catalyst program if not.
Gilda-Chi Posts 9 Registration date Sunday 30 August 2015 Status Member Last seen 3 September 2015
1 Sep 2015 à 05:26
None of them work...
Réponse 3 / 7
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
1 Sep 2015 à 05:47
I suggest you reinstall your audio card driver
EdoubleU Posts 109 Registration date Friday 28 August 2015 Status Contributor Last seen 3 November 2015 109
1 Sep 2015 à 06:03
I'm thinking that it's possibly the wrong driver. If she reinstalls it, wouldn't it just install the same driver that's not working now?
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166 > EdoubleU Posts 109 Registration date Friday 28 August 2015 Status Contributor Last seen 3 November 2015
1 Sep 2015 à 06:06
Then an update would be required,
EdoubleU Posts 109 Registration date Friday 28 August 2015 Status Contributor Last seen 3 November 2015 109
1 Sep 2015 à 06:17
My younger brother had a pretty similiar issue earlier this year. After updating everything possible, it still had nothing. For the life of me, I can't remember the manufacture's name right now but he had to manually download the driver from their site to finally get it to work.
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166 > EdoubleU Posts 109 Registration date Friday 28 August 2015 Status Contributor Last seen 3 November 2015
1 Sep 2015 à 06:29
Hi EW

Yes, this often occurs. Usually the drivers can also be obtained from the PC's manufacturer.
Realtek cards are the most popular.
Gilda-Chi Posts 9 Registration date Sunday 30 August 2015 Status Member Last seen 3 September 2015
1 Sep 2015 à 08:58
I tried installing Realtek, but it installs for Vista instead of Windows 7.
Réponse 4 / 7
EdoubleU Posts 109 Registration date Friday 28 August 2015 Status Contributor Last seen 3 November 2015 109
2 Sep 2015 à 09:08
if you hit the windows button + pause then select Device Manager. click the arrow next to Sound, Audio & Game Controllers and it should tell you in there.
Gilda-Chi Posts 9 Registration date Sunday 30 August 2015 Status Member Last seen 3 September 2015
2 Sep 2015 à 10:25
https://imgur.com/86LQW0b
Réponse 5 / 7
EdoubleU Posts 109 Registration date Friday 28 August 2015 Status Contributor Last seen 3 November 2015 109
2 Sep 2015 à 10:51
lol, figures.... do you know who made your computer (dell, hp, toshiba, etc) and the model?
Gilda-Chi Posts 9 Registration date Sunday 30 August 2015 Status Member Last seen 3 September 2015
2 Sep 2015 à 12:33
It says "MSG W" on it idk lol
Réponse 6 / 7
EdoubleU Posts 109 Registration date Friday 28 August 2015 Status Contributor Last seen 3 November 2015 109
2 Sep 2015 à 13:15
It's an AMD i believe. click the windows button and in the search box type system information or pc info.
Gilda-Chi Posts 9 Registration date Sunday 30 August 2015 Status Member Last seen 3 September 2015
2 Sep 2015 à 14:30
https://imgur.com/46pQhIC
Réponse 7 / 7
EdoubleU Posts 109 Registration date Friday 28 August 2015 Status Contributor Last seen 3 November 2015 109
2 Sep 2015 à 15:43
https://imgur.com/oauttp1
Gilda-Chi Posts 9 Registration date Sunday 30 August 2015 Status Member Last seen 3 September 2015
3 Sep 2015 à 09:51
Not that one! I could take a picture of mine.

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