Mp3 player

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maryleeb
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1
Registration date
Tuesday September 15, 2015
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September 15, 2015
- Sep 15, 2015 at 06:52 PM
KY_WD
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Thursday October 23, 2014
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February 28, 2017
- Sep 29, 2015 at 09:22 AM
i have a new mp3 player and my computer does not recognise it. also the battey/charge light does not stay on long so i don't know what to do. help please.

1 reply

KY_WD
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119
Sep 24, 2015 at 10:47 AM
Hello maryleeb,

The fact that your mp3 player doesn't show up on your PC and also the light is not blinking tells me that your USB drive might be defective. Try to connect it to another PC if you have that option but if it's still not recognized there I suggest you to make RMA to the merchant where you bought it from while still under guarantee.

Cheers.
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Thank you for taking the time to answer my query. I will try and connect the mp3 to another computer and hope that this will work. I appreciate your support and look forward to hearing some music on the device soon. Regards Mary
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KY_WD
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2054
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Thursday October 23, 2014
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119 > maryleeb
Sep 29, 2015 at 09:22 AM
I keep my fingers crossed. :) Keep me posted what happened.

Regards.
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