Mp3 player

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maryleeb Posts 1 Registration date Tuesday 15 September 2015 Status Member Last seen 15 September 2015 - 15 Sep 2015 à 18:52
KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017   - 29 Sep 2015 à 09:22
i have a new mp3 player and my computer does not recognise it. also the battey/charge light does not stay on long so i don't know what to do. help please.
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1 response

KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017   122
24 Sep 2015 à 10:47
Hello maryleeb,

The fact that your mp3 player doesn't show up on your PC and also the light is not blinking tells me that your USB drive might be defective. Try to connect it to another PC if you have that option but if it's still not recognized there I suggest you to make RMA to the merchant where you bought it from while still under guarantee.

Cheers.
Thank you for taking the time to answer my query. I will try and connect the mp3 to another computer and hope that this will work. I appreciate your support and look forward to hearing some music on the device soon. Regards Mary
KY_WD Posts 2053 Registration date Thursday 23 October 2014 Status Member Last seen 28 February 2017   122 > maryleeb
29 Sep 2015 à 09:22
I keep my fingers crossed. :) Keep me posted what happened.

Regards.