Password protection for my unit of WD

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aluva2008 Posts 2 Registration date Wednesday September 16, 2015 Status Member Last seen September 18, 2015 - Sep 16, 2015 at 09:31 AM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Sep 18, 2015 at 05:27 AM
I had not given password protection for my unit of WD My Passport 1TB, Model No.WDBBEP0010BBK. Whenever I used it, My Passport used to open automatically. Then I had left it unused for some time. But when I connected it to my PC again, the main drive where I stored data did not open, only WD Unlocker opened, and asked for password. As I had not put any password myself, i didn't know what to do. The password hint prompted for default password which also I didn't know. Kindly help me to open my WD My Passprt as I had put a lot of family data in it.

2 replies

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 154
Sep 17, 2015 at 03:33 AM
Hi Aluva,

I am sorry for the issues with your My Passport. Are you absolutely sure that nobody set a password to that drive? Unfortunately, there is no way to bypass the My Passport password. Some users report that if the password requirement appears because of some kind of drive corruption, logging as a guest or using another cable or another computer may help you. There is no 100% guarantee that this will work but it is worth the shot.

http://products.wdc.com/support/kb.ashx?id=TS8USf - if you need further technical assistance, please contact the WD support.

Hope this helps and you will find a way to save your data

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aluva2008 Posts 2 Registration date Wednesday September 16, 2015 Status Member Last seen September 18, 2015
Sep 18, 2015 at 05:08 AM
Thank you for your advice. I'll try it. But in the meantime can you please tell me the default password for My Passport?
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,240
Sep 18, 2015 at 05:27 AM
Greetings,

We are terribly sorry but CCM cannot help you to recover your lost password, because you can't prove that you are the legitimate owner. . Everyday computers and hardware are stolen, although you may be honest, we do not wish to help potential criminals.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords
Best regards

Moderator
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