Black screen when booting windows 7! Please help!

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Reka84 Posts 2 Registration date Tuesday 29 September 2015 Status Member Last seen 30 September 2015 - 29 Sep 2015 à 19:05
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 1 Oct 2015 à 05:18
It started a few days ago. When starting windows, I get the Windows icon stating that Windows is starting, after which I receive the black screen with mouse cursor. I am unable to use any safe mode options. I was able to press f8 and receive the repair your computer option, but I no longer can do that now. I have tried multiple tutorials, trying different command prompts with no luck. Now I cannot even get to the repair your computer option, so I cannot try any other commands. I even attempted to inserted a repair disc but it is not even loading. Can someone help me?? I am lost now. I have an hp Pavilion with Windows 7.
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2 responses

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
30 Sep 2015 à 04:43
Hi

Is this a laptop?
Reka84 Posts 2 Registration date Tuesday 29 September 2015 Status Member Last seen 30 September 2015
30 Sep 2015 à 18:46
Yes it is a laptop.
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
1 Oct 2015 à 05:18
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck