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Black screen when booting windows 7! Please help!

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Reka84 Posts 2 Registration date Tuesday September 29, 2015 Status Member Last seen September 30, 2015 - Sep 29, 2015 at 07:05 PM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 1, 2015 at 05:18 AM
It started a few days ago. When starting windows, I get the Windows icon stating that Windows is starting, after which I receive the black screen with mouse cursor. I am unable to use any safe mode options. I was able to press f8 and receive the repair your computer option, but I no longer can do that now. I have tried multiple tutorials, trying different command prompts with no luck. Now I cannot even get to the repair your computer option, so I cannot try any other commands. I even attempted to inserted a repair disc but it is not even loading. Can someone help me?? I am lost now. I have an hp Pavilion with Windows 7.
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2 responses

Answer 1 / 2
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Sep 30, 2015 at 04:43 AM
Hi

Is this a laptop?
Reka84 Posts 2 Registration date Tuesday September 29, 2015 Status Member Last seen September 30, 2015
Sep 30, 2015 at 06:46 PM
Yes it is a laptop.
Answer 2 / 2
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Oct 1, 2015 at 05:18 AM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck