Black screen when booting windows 7! Please help!

Closed
Report
Posts
2
Registration date
Tuesday September 29, 2015
Status
Member
Last seen
September 30, 2015
-
Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
-
It started a few days ago. When starting windows, I get the Windows icon stating that Windows is starting, after which I receive the black screen with mouse cursor. I am unable to use any safe mode options. I was able to press f8 and receive the repair your computer option, but I no longer can do that now. I have tried multiple tutorials, trying different command prompts with no luck. Now I cannot even get to the repair your computer option, so I cannot try any other commands. I even attempted to inserted a repair disc but it is not even loading. Can someone help me?? I am lost now. I have an hp Pavilion with Windows 7.

2 replies

Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,265
Hi

Is this a laptop?
Posts
2
Registration date
Tuesday September 29, 2015
Status
Member
Last seen
September 30, 2015

Yes it is a laptop.
Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,265
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck