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Account hijacked

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salty - 7 Oct 2015 à 18:18
 salty - 7 Oct 2015 à 18:58
My account has completely been hijacked and i have personal information and essential information on it . Also several things are linked which are vital to me .
I have ad the account compromised and they have changed everything ,. Please help . I have tried the account recovery with no success

1 response

Réponse 1 / 1
Blocked Profile
7 Oct 2015 à 18:19
Well you have placed us against the wall, as you have not given us any details concerning the provider. Have you contacted them?
Blocked Profile
7 Oct 2015 à 18:20
When you say you have tried, how long did you wait?
salty
7 Oct 2015 à 18:23
Oh Sorry ,. Gmail
Blocked Profile
7 Oct 2015 à 18:28
When was the last time you accessed the account, and who else would want to gain access?
salty
7 Oct 2015 à 18:34
last time was Sept 29th , and I dont know who would want access mmm ,. Everything has been changed .the recovery e.mail , phone number ect ect and a bizzare letter written to friends
Blocked Profile
7 Oct 2015 à 18:49
The best thing to do, is make the provider aware that you have lost control. It may take a little while, but they will take the matter seriously, and help out. It will NOT happen immediately. As for password security, try to choose a complex password that you will remember. Don't forget to use the Special characters like ! and ^ or |. I cannot provide any other direction but to make the provider aware ASAP!

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