Facebook reviewing these additional documents.

Hello,
My facebook shows me this :

Unfortunately, you won't be able to access your account while we're reviewing these additional documents. We appreciate your patience, and we'll get back to you as soon as we can.

i already sent an ID and it had passed 2 weeks and i havent received a response
Does anybody how much time it takes for them to send me back, or what else i can do.

thank you