Dell inpiron mini

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Registration date
Saturday January 17, 2015
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September 30, 2021
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Hello,

I have dell inspiron mini in which logo comes up,it switches on,the system tries repairing itself. but the system is unable to repair automatically.

my hardware is perfectly fine i have checked by pessing F12 and the result was "PASS"

my software is not able to run under safe mode undernetworking.

Kindly help me recovering my laptop

1 reply

Posts
1010
Registration date
Saturday January 17, 2015
Status
Moderator
Last seen
September 30, 2021
146
Hi Gayathri,

First we need to try a bit of diagnostics. as soon as you switch on repeatedly press the [F8] key. you should get the Advanced boot options menu. With the arrow keys navigate to disable automatic restart on system failure and press [ENTER]. Hopefully your machine will reboot and then stop at a blue screen with a stop error on it (usually at the top) and also a code in the form of 0x00000012 (0x00000, 0x00000, 0x00000). Please let us know the code and the stop error. You will need to switch off the machine by holding the "On/Off" button for about 6 seconds.

Also, (next) you could try restarting in the same way, but this time choose "Safe mode". When (if) it starts it will look odd, but hopefully windows will open. If it does try shutting down and then restarting normally.

Let me know how it goes and if you need to let us know the error code.