Can't log on to computer password help

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tommy - 24 Oct 2015 à 22:34
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 25 Oct 2015 à 05:05
Hello,

cant log on to my other computer I keep putting in my password and it says go to accountlive can you help

1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
25 Oct 2015 à 05:05
Greetings,

We are terribly sorry but CCM cannot help you to recover your lost password, because you can't prove that you are the legitimate owner. . Everyday computers are stolen, although you may be honest, we do not wish to help potential criminals.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords
Best regards

Moderator