Previous Topic Next Topic

Internet browser has stopped working even though wi fi is on.

Closed
ruthriddle Posts 10 Registration date Monday 2 November 2015 Status Member Last seen 5 November 2015 - 2 Nov 2015 à 12:22
ruthriddle Posts 10 Registration date Monday 2 November 2015 Status Member Last seen 5 November 2015 - 5 Nov 2015 à 01:05
I am on Windows 7 and my anti virus is Kaspersky. From yesterday i can get onto google and get into my gmail but it won't let me browse on the internet. I have an Acer laptop.
Related:

9 responses

Réponse 1 / 9
Computertech Posts 3569 Registration date Friday 6 February 2015 Status Contributor Last seen 18 July 2016 893
3 Nov 2015 à 00:54
i can get onto google and get into my gmail but it won't let me browse on the internet

You get into gmail? Did you able to use other websites?
Réponse 2 / 9
ruthriddle Posts 10 Registration date Monday 2 November 2015 Status Member Last seen 5 November 2015
3 Nov 2015 à 01:24
Yes i can get into my gmail but can't get into any other websites
Computertech Posts 3569 Registration date Friday 6 February 2015 Status Contributor Last seen 18 July 2016 893
3 Nov 2015 à 01:41
In command prompt please try the following:

Ping www.yahoo.com

and press enter.
Please tell me whether you got any replies or request timed out?
ruthriddle Posts 10 Registration date Monday 2 November 2015 Status Member Last seen 5 November 2015 > Computertech Posts 3569 Registration date Friday 6 February 2015 Status Contributor Last seen 18 July 2016
3 Nov 2015 à 11:02
I did in command prompt: www.yahoo.com and it came back with www.yahoo.com is not recognised as an internal or external command, operable program or batch file.
Computertech Posts 3569 Registration date Friday 6 February 2015 Status Contributor Last seen 18 July 2016 893
3 Nov 2015 à 23:10
Ping www.yahoo.com
Réponse 3 / 9
ruthriddle Posts 10 Registration date Monday 2 November 2015 Status Member Last seen 5 November 2015
4 Nov 2015 à 01:50
I did this and it came back with www.yahoo.com is not recognised as an internal or external command, operable program or batch file.
Computertech Posts 3569 Registration date Friday 6 February 2015 Status Contributor Last seen 18 July 2016 893
4 Nov 2015 à 02:51
Right click on command prompt and select Run as administrator and then type the above command
ping www.facebook.com
Réponse 4 / 9
ruthriddle Posts 10 Registration date Monday 2 November 2015 Status Member Last seen 5 November 2015
4 Nov 2015 à 03:18
Www.facebook.com is not recognised as an internal or external command, operable program or batch file.
Computertech Posts 3569 Registration date Friday 6 February 2015 Status Contributor Last seen 18 July 2016 893
4 Nov 2015 à 04:08
can you tell how you enter the command in command prompt?
Réponse 5 / 9
ruthriddle Posts 10 Registration date Monday 2 November 2015 Status Member Last seen 5 November 2015
4 Nov 2015 à 04:41
I just enter www.facebook.com.
Computertech Posts 3569 Registration date Friday 6 February 2015 Status Contributor Last seen 18 July 2016 893
4 Nov 2015 à 04:43
No it is wrong type

ping www.facebook.com

in command prompt.
Réponse 6 / 9
ruthriddle Posts 10 Registration date Monday 2 November 2015 Status Member Last seen 5 November 2015
4 Nov 2015 à 05:25
Okay will do that when i get home this afternoon.
Computertech Posts 3569 Registration date Friday 6 February 2015 Status Contributor Last seen 18 July 2016 893
4 Nov 2015 à 05:50
If you get reply then internet is good there is problem lies with your browser otherwise we have to proceed to next steps.

Please read my instructions carefully.
Réponse 7 / 9
ruthriddle Posts 10 Registration date Monday 2 November 2015 Status Member Last seen 5 November 2015
4 Nov 2015 à 11:57
Yes have got reply internet working fine.
Réponse 8 / 9
ruthriddle Posts 10 Registration date Monday 2 November 2015 Status Member Last seen 5 November 2015
4 Nov 2015 à 15:26
But my internet browser still doesn't work. Have you got any suggestions? Ruth
Computertech Posts 3569 Registration date Friday 6 February 2015 Status Contributor Last seen 18 July 2016 893
4 Nov 2015 à 23:16
What about using another browser?
Réponse 9 / 9
ruthriddle Posts 10 Registration date Monday 2 November 2015 Status Member Last seen 5 November 2015
5 Nov 2015 à 01:05
I will try that.

Similar discussions

Have internet connection, browser won't load pages
Lilbruno -
tiana258 -

21 responses