Previous Topic Next Topic

Internet browser has stopped working even though wi fi is on.

Closed
ruthriddle Posts 10 Registration date Monday November 2, 2015 Status Member Last seen November 5, 2015 - Nov 2, 2015 at 12:22 PM
ruthriddle Posts 10 Registration date Monday November 2, 2015 Status Member Last seen November 5, 2015 - Nov 5, 2015 at 01:05 AM
I am on Windows 7 and my anti virus is Kaspersky. From yesterday i can get onto google and get into my gmail but it won't let me browse on the internet. I have an Acer laptop.
Related:

9 responses

Answer 1 / 9
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
Nov 3, 2015 at 12:54 AM
i can get onto google and get into my gmail but it won't let me browse on the internet

You get into gmail? Did you able to use other websites?
Answer 2 / 9
ruthriddle Posts 10 Registration date Monday November 2, 2015 Status Member Last seen November 5, 2015
Nov 3, 2015 at 01:24 AM
Yes i can get into my gmail but can't get into any other websites
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
Nov 3, 2015 at 01:41 AM
In command prompt please try the following:

Ping www.yahoo.com

and press enter.
Please tell me whether you got any replies or request timed out?
ruthriddle Posts 10 Registration date Monday November 2, 2015 Status Member Last seen November 5, 2015 > Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016
Nov 3, 2015 at 11:02 AM
I did in command prompt: www.yahoo.com and it came back with www.yahoo.com is not recognised as an internal or external command, operable program or batch file.
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
Nov 3, 2015 at 11:10 PM
Ping www.yahoo.com
Answer 3 / 9
ruthriddle Posts 10 Registration date Monday November 2, 2015 Status Member Last seen November 5, 2015
Nov 4, 2015 at 01:50 AM
I did this and it came back with www.yahoo.com is not recognised as an internal or external command, operable program or batch file.
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
Nov 4, 2015 at 02:51 AM
Right click on command prompt and select Run as administrator and then type the above command
ping www.facebook.com
Answer 4 / 9
ruthriddle Posts 10 Registration date Monday November 2, 2015 Status Member Last seen November 5, 2015
Nov 4, 2015 at 03:18 AM
Www.facebook.com is not recognised as an internal or external command, operable program or batch file.
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
Nov 4, 2015 at 04:08 AM
can you tell how you enter the command in command prompt?
Answer 5 / 9
ruthriddle Posts 10 Registration date Monday November 2, 2015 Status Member Last seen November 5, 2015
Nov 4, 2015 at 04:41 AM
I just enter www.facebook.com.
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
Nov 4, 2015 at 04:43 AM
No it is wrong type

ping www.facebook.com

in command prompt.
Answer 6 / 9
ruthriddle Posts 10 Registration date Monday November 2, 2015 Status Member Last seen November 5, 2015
Nov 4, 2015 at 05:25 AM
Okay will do that when i get home this afternoon.
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
Nov 4, 2015 at 05:50 AM
If you get reply then internet is good there is problem lies with your browser otherwise we have to proceed to next steps.

Please read my instructions carefully.
Answer 7 / 9
ruthriddle Posts 10 Registration date Monday November 2, 2015 Status Member Last seen November 5, 2015
Nov 4, 2015 at 11:57 AM
Yes have got reply internet working fine.
Answer 8 / 9
ruthriddle Posts 10 Registration date Monday November 2, 2015 Status Member Last seen November 5, 2015
Nov 4, 2015 at 03:26 PM
But my internet browser still doesn't work. Have you got any suggestions? Ruth
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
Nov 4, 2015 at 11:16 PM
What about using another browser?
Answer 9 / 9
ruthriddle Posts 10 Registration date Monday November 2, 2015 Status Member Last seen November 5, 2015
Nov 5, 2015 at 01:05 AM
I will try that.

Similar discussions

The page cannot be displayed. (80710a06)
anymay -
RAY -

2 responses
How To Fix Mint Mobile Data Not Working?
sachin327 -
joshitha -

2 responses