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Missing Gmail emails

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Gerzyt Posts 2 Registration date Friday November 20, 2015 Status Member Last seen November 20, 2015 - Nov 20, 2015 at 03:32 AM
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 - Nov 20, 2015 at 05:02 AM
Hello,

My apologies. I just posted a message about my missing emails and went on to say that I was unable to get to the drop down list from the menu. I was looking in the wrong place! I have now reached the required menu. But when I asked for mails between Feb & Mar all that came back were messages that are still in my "All Mail" category. There were none of the mails that are missing.

2 responses

Answer 1 / 2
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 892
Nov 20, 2015 at 05:02 AM
Thanks for letting us know! You can answer in your previous thread so that no necessary of creating multiple threads!

Your previous thread: https://ccm.net/forum/affich-856826-deleted-mails-from-gmail

Regards


Moderator/Hardware Technician
Please inform us when the issue is resolved. Thank you.
1
Answer 2 / 2
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168
Nov 20, 2015 at 04:54 AM
If the deleted emails are less than 30 days old, Gmail trash will keep it otherwise it will cleaned by Gmail. However, if the emails are missing as a result of unauthorized access, you can request Gmail to investigate whether recovery is possible. You can check the below mentioned link for more details:

https://support.google.com/mail/answer/7015314?hl=en&visit_id=637146153419922320-2392103130&rd=1
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