External harddisk error

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i have a Seagate 500gb portable HD, it can be seen in My Computer, but when i open it, it shows a shortcut link to the said HD, when i open the link to access my HD i get a RunDLL notice saying "there was a problem starting ~$WCDTPU.FAT32 the specified module could not be found", i looked into the properties of the link to my HD, and the target is (C:\Windows\system32\rundll32.exe ~$WCDTPU.FAT32,_ldr@16 desktop.ini RET TLS " "), please help me. i dont know what ive done and i dont know what to do, i cant access my HD.

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Hello,

Try this 1

1) Click on the below hyperlink "USBFix" and download the file.

USBFix

You need to click on" Download UsbFix Windows Installer".

2) Connect your external hard drive --> Open the USBFix application -->

Click on "Clean" button. Later, click on "Vaccinate".

Now check if you are able to open your external hard disk.

3) Now scan your PC using "Malwarebytes Anti-Malware Free"

Click on the below hyperlink and download the "Malwarebytes

Anti-Malware Free"

Malwarebytes Anti-Malware Free

Install it --> Before click on the "Finish" button, make sure that you

uncheck the option(remote the tick mark) "Enable free trial of

Malwarebytes Anti-Malware Premium
".

When the application gets opened --> Update it --> Click on "Scan" -->

Select "Custom Scan" --> click on "Configure Scan" button --> Select your

drives --> At the right side, select the option "Scan for Rootkits" -->

Click on "Scan Now". After finishing the scanning, it will list the infected files

and gives you the option to remove it.

Good Luck
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Posts
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Registration date
Sunday November 29, 2015
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November 29, 2015

What about my data, If i clean my harddisk using USBFix,
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Sunday June 6, 2010
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Hello,
It will remove the infected files only.
Good Luck

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