Computer won't recognize Mouse or Keyboard through any USB port [Solved/Closed]

Report
Posts
3
Registration date
Friday December 4, 2015
Status
Member
Last seen
December 6, 2015
-
Posts
3
Registration date
Friday December 4, 2015
Status
Member
Last seen
December 6, 2015
-
title continued: but other USB devices work just fine.


My Computer is an Acer Aspire X3400G

My mouse and keyboard won't connect through any usb port yet my speakers and phones work fine. I made sure to check to see if for some reason both my mice and my keyboard just decided to screw up and stop working entirely, by plugging them into my laptop. They worked as they should.

If anyone can help me with my situation, it will be much appreciated.

(I would like to point out that my computer has to recognize my mouse before it will log me on and get to the home screen.. so I can't do anything that requires me being logged onto my pc for help, since my mouse won't connect)

2 replies

Posts
3569
Registration date
Friday February 6, 2015
Status
Moderator
Last seen
July 18, 2016
833
Did you able to enter into BIOS using the same keyboard? If so try to check out for the option USB keyboard/Mouse is enabled.

Did you try any other keyboard and mouse?
Posts
3
Registration date
Friday December 4, 2015
Status
Member
Last seen
December 6, 2015

I can't reach BIOS. And I have tried another usb mouse and keyboard
Posts
3
Registration date
Friday December 4, 2015
Status
Member
Last seen
December 6, 2015

The whole issue I had was my ram card wasn't pushed in all the way

Subscribe To Our Newsletter!

The Best of CCM in Your Inbox

Subscribe To Our Newsletter!