Computer won't recognize Mouse or Keyboard through any USB port [Solved/Closed]

MarkTheGreasyMexican 3 Posts Friday December 4, 2015Registration date December 6, 2015 Last seen - Dec 4, 2015 at 08:11 PM - Latest reply: MarkTheGreasyMexican 3 Posts Friday December 4, 2015Registration date December 6, 2015 Last seen
- Dec 6, 2015 at 11:02 PM
title continued: but other USB devices work just fine.


My Computer is an Acer Aspire X3400G

My mouse and keyboard won't connect through any usb port yet my speakers and phones work fine. I made sure to check to see if for some reason both my mice and my keyboard just decided to screw up and stop working entirely, by plugging them into my laptop. They worked as they should.

If anyone can help me with my situation, it will be much appreciated.

(I would like to point out that my computer has to recognize my mouse before it will log me on and get to the home screen.. so I can't do anything that requires me being logged onto my pc for help, since my mouse won't connect)
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3 replies

Computertech 3742 Posts Friday February 6, 2015Registration dateModeratorStatus July 18, 2016 Last seen - Dec 5, 2015 at 01:02 AM
0
Thank you
Did you able to enter into BIOS using the same keyboard? If so try to check out for the option USB keyboard/Mouse is enabled.

Did you try any other keyboard and mouse?
MarkTheGreasyMexican 3 Posts Friday December 4, 2015Registration date December 6, 2015 Last seen - Dec 5, 2015 at 12:27 PM
I can't reach BIOS. And I have tried another usb mouse and keyboard
MarkTheGreasyMexican 3 Posts Friday December 4, 2015Registration date December 6, 2015 Last seen - Dec 6, 2015 at 11:02 PM
0
Thank you
The whole issue I had was my ram card wasn't pushed in all the way