Can't log in to Yahoo account

Solved
ashley - Updated on Jan 29, 2019 at 09:13 AM
 Nasim - Apr 9, 2020 at 11:54 AM
Hello,

I can't log into my Yahoo account. I know my email address and password, although Yahoo sign in says 'Sorry, we don't recognize this email.'

I requested my Yahoo ID but it doesn't recognize it. The text sent to my phone said, 'Your yahoo ID is ***'. Yet, when I try to log in with my phone number or Yahoo ID, it is not recognized.

Please help me with any tips or ideas!
System Configuration: Windows / Mozilla 11.0
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4 replies

BunoCS
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Monday July 11, 2005
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Apr 5, 2016 at 08:00 AM
Hello,

When is the last time you successfully accessed your account? If there is no activity on an account for one year or more, it is automatically deleted from the server.
79
I express my deeply gratitude for your kindly response
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