Black screen
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megseeyore
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1
Registration date
Monday December 7, 2015
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December 7, 2015
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Dec 7, 2015 at 08:34 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Dec 7, 2015 at 10:02 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Dec 7, 2015 at 10:02 AM
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KY_WD
Posts
2053
Registration date
Thursday October 23, 2014
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Member
Last seen
February 28, 2017
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Dec 7, 2015 at 10:02 AM
Dec 7, 2015 at 10:02 AM
Hello megseeyore,
After the screen goes black when trying to repair the system, do the fan and the hard drive continue to spin or the laptop shuts itself down? Have you got a repair CD of your operating system? If you do, I suggest you to repair your laptop with it.
If you don't, then try to boot your Dell in Safe mode and if it allows you enter the Command prompt, please enter the following command:
sfc /scannow
Then press Enter and wait a couple of minutes for the system to be repaired.
Hope this helps. Keep me posted what happened. Good luck.
After the screen goes black when trying to repair the system, do the fan and the hard drive continue to spin or the laptop shuts itself down? Have you got a repair CD of your operating system? If you do, I suggest you to repair your laptop with it.
If you don't, then try to boot your Dell in Safe mode and if it allows you enter the Command prompt, please enter the following command:
sfc /scannow
Then press Enter and wait a couple of minutes for the system to be repaired.
Hope this helps. Keep me posted what happened. Good luck.
