Screen Remains Black after start Up [Solved/Closed]

MvuriVilla 1 Posts Tuesday February 2, 2016Registration date February 2, 2016 Last seen - Feb 2, 2016 at 03:13 PM - Latest reply: aloriel 1 Posts Monday November 28, 2016Registration date November 28, 2016 Last seen
- Nov 28, 2016 at 10:09 PM
I started my laptop DELL Studio 1737. It asked for my password as it normally does then there after it have a message C:Users\Zinhle\AppData\Local\BubbleComp\xBin\BubbleComp.dll\ cannot be found. there is an OK option and when I press that the screen remains black. The system is running & the only thing on screen is the cursor. Please Help!
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2 replies

xpcman 19044 Posts Wednesday October 8, 2008Registration dateModeratorStatus June 23, 2018 Last seen - Feb 2, 2016 at 04:19 PM
0
Thank you
It appears that malware has infected your computer and only parts have been deleted by your antivirus.

I suggest you boo into "Safe Mode" with networking and try the steps for this site:

http://malwarefixes.com/remove-bubble-dock-pc/

Good Luck
aloriel 1 Posts Monday November 28, 2016Registration date November 28, 2016 Last seen - Nov 28, 2016 at 10:09 PM
0
Thank you
It may happen due to the presence of harmful malwares. You can reboot your PC in safe mode and follow the manual given in the link below to sort out your PC problems

http://www.pcprotectiontips.com/complete-steps-uninstall-softwarebundlerwin32prepscam-c-instantly

Best of luck!