Screen Remains Black after start Up

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MvuriVilla Posts 1 Registration date Tuesday February 2, 2016 Status Member Last seen February 2, 2016 - Feb 2, 2016 at 03:13 PM
aloriel Posts 1 Registration date Monday November 28, 2016 Status Member Last seen November 28, 2016 - Nov 28, 2016 at 10:09 PM
I started my laptop DELL Studio 1737. It asked for my password as it normally does then there after it have a message C:Users\Zinhle\AppData\Local\BubbleComp\xBin\BubbleComp.dll\ cannot be found. there is an OK option and when I press that the screen remains black. The system is running & the only thing on screen is the cursor. Please Help!

2 replies

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,829
Feb 2, 2016 at 04:19 PM
It appears that malware has infected your computer and only parts have been deleted by your antivirus.

I suggest you boo into "Safe Mode" with networking and try the steps for this site:

https://malwarefixes.com/remove-bubble-dock-pc/

Good Luck
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aloriel Posts 1 Registration date Monday November 28, 2016 Status Member Last seen November 28, 2016
Nov 28, 2016 at 10:09 PM
It may happen due to the presence of harmful malwares. You can reboot your PC in safe mode and follow the manual given in the link below to sort out your PC problems

http://www.pcprotectiontips.com/complete-steps-uninstall-softwarebundlerwin32prepscam-c-instantly

Best of luck!
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